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H
3 years ago

An unprofessional pharmacy and a staff member who ...

An unprofessional pharmacy and a staff member who Friday morning, February 22, was blatantly lying to lie that I could pick up my medication Saturday morning. If you lie about this kind of thing, you can apparently lie about even worse things about medication.

p
3 years ago

This is the uttermost outrageous pharmacy I have e...

This is the uttermost outrageous pharmacy I have ever encountered in my life. Messing up my medicine order everytime. I have told you many times that I want to pay extra so that I don t get the Z-brand medicine you very much like to give people. Repeatedly I have reported that I don t want that due to complications. Don t understand what is so hard about hearing clients. Going over to another pharmacy seeing I ve had it with you.

A
4 years ago

BAD SERVICE!

BAD SERVICE!
Unfriendly staff!
Medication is being faxed but they never receive the fax !!!!
Nothing ever goes well at this pharmacy!

n
4 years ago

What goes wrong with me is so annoying.

What goes wrong with me is so annoying.
My doctor's assistants fax the prescription, tell me you can pick up your medicines tomorrow afternoon. Well no fax and that 9 times a year. Do you have irritation and I speak louder.
It is expected that people taking medicines for a certain disorder will be able to speak normally there. Very common to then accuse the assistant of whether they know how a fax works. I had to whisper they said I screamed a day later. I try to explain to Alex as an example when a client with a tourette comes to you with a good idea, you know where I am sending a little. Yes, he said, weakly. But he should have said well years ago. Badly irritated.

S
4 years ago

In the meantime I can write a book about everythin...

In the meantime I can write a book about everything that went wrong with my prescriptions / medicines. For now: Online system "does not work" (received confirmation email but the pharmacy indicates that it has not received the request), unfriendly staff, do not think in solutions AND the customer is always wrong ... too bad

M
4 years ago

Really not satisfied with this pharmacy, normally ...

Really not satisfied with this pharmacy, normally I receive an email when the medication is ready, but often that does not happen and if I then ask, the medication has been ready for a while. Ordered medication from the doctor last week, went to the pharmacy yesterday and it turned out to be out of stock and will arrive on Friday. I would think it normal if they would let you know, especially since I had already complained about this last time.
This pharmacy is in the middle of a somewhat remote residential area, and I often have the impression that they are abusing the fact that it is not convenient for many people to switch, otherwise we would do so immediately!

Y
4 years ago

Very poor service, charge more money than elsewher...

Very poor service, charge more money than elsewhere for the same medication. No answer when inquiring. Do not count unnecessarily for handling costs, while it is not necessary, since medication is repeated. Very unfriendly, not recommended.

About Apotheek de Esch

Apotheek de Esch: Your Trusted Partner in Health and Wellness

Apotheek de Esch is a part of BENU Apotheken B.V., the largest chain of pharmacies in the Netherlands. With over 360 BENU Apotheken across the country, we are committed to providing our customers with high-quality healthcare services that are both personalized and accessible.

At Apotheek de Esch, we believe that healthcare should be more than just a transaction. We strive to build long-lasting relationships with our customers by offering them expert advice, reliable products, and exceptional customer service. Our team of highly trained pharmacists and healthcare professionals work tirelessly to ensure that every customer receives the care they need to live a healthy life.

Our commitment to excellence is reflected in everything we do. From our state-of-the-art facilities to our cutting-edge technology solutions, we are constantly innovating to provide our customers with the best possible experience. We understand that every person's health needs are unique, which is why we offer personalized solutions tailored specifically for each individual.

One of the key factors that sets us apart from other pharmacies is our focus on collaboration. We work closely with doctors, nurses, and other specialists to ensure that every customer receives comprehensive care that addresses their specific health concerns. By sharing knowledge and expertise across different fields of medicine, we can provide more effective treatments and better outcomes for all.

At Apotheek de Esch, we take pride in being at the forefront of modern healthcare practices. Our commitment to innovation has led us to develop new technologies such as online prescription ordering systems and mobile apps for easy access to medical information on-the-go. These tools make it easier than ever before for customers to manage their health needs from anywhere at any time.

In addition to traditional pharmacy services such as prescription filling and medication management programs, Apotheek de Esch also offers a wide range of wellness products designed specifically for maintaining good health. From vitamins and supplements to skincare products and homeopathic remedies – you'll find everything you need under one roof at our pharmacy.

We understand how important it is for people today not only have access but also receive quality care when they need it most - especially during these challenging times where COVID-19 pandemic has affected everyone's lives worldwide; therefore safety measures have been implemented throughout all locations including social distancing protocols & sanitization procedures so you can feel safe while visiting us!

In conclusion: At Apotheek de Esch - your trusted partner in health & wellness - you can expect nothing less than exceptional service from knowledgeable professionals who truly care about your well-being!

Apotheek de Esch

Apotheek de Esch

1.5