4 years ago
It has been quite disappointing in several respect...
It has been quite disappointing in several respects. Breakfast (the tour operator who put a very high rating that I suppose false but not because of the hotel), we had it included, it is a la carte but every day there was a problem, it said that we could choose in the continental croissant or ensaimada, and When ordering 2 ensaimadas each one, one day they brought only one, another day they brought half of the two plates, another day they told us there were none and another that "that depends on whether they wanted to put it on us". Come on, it didn't make any sense. The girl at the bar, very bad service, one of those people who ask me why they are working in public service, without good morning, snorting all the time. The most important and worst of all, the cockroaches, which is something that we saw everyone complaining, I do not understand how with that problem they do not proceed to a fumigation if there is such a serious plague. We had to sleep the 7 nights with everything closed so that they did not enter, according to what a receptionist suggested, and you will see the grace considering that there is no air conditioning and that the extra fan was paid! The one we had in the room was gross and dusty. Cleanliness: a disaster, I arrived and the first night there was sand on the sheets. Then they give you two changes of sheets and towels, but they don't clean the floor or anything.
It must be said that it was located in a beautiful area, but after all we always took a car to go to Las Calas or Ciutadella at night. But you have to mention who works well, the guys at the bar have been terrific and it was a relief to see that they were on duty in the morning.