ANU Sport and Recreation Association Inc.

ANU Sport and Recreation Association Inc. Reviews

Reviews 70
4.1
Reviews 70
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Awesome

Been a member for the last two years. I think for ...

Been a member for the last two years. I think for the most part it's not 'too' bad of a gym, at least in terms of price, quality & range of equipment, though has serious shortfalls in terms of staff who don't greet customers and seem to hate their jobs. You just don't feel particularly valued as a member of the gym, all their staff seem to be students who dont give a toss about the experience of the gym-goers, so they will need to up their game with a competitor chain coming to campus in 2019. Overcrowding was also a serious issue, alongside strict opening hours and limited memberships. On the whole though, not too bad.

Most facilities are well maintained and excellent ...

Most facilities are well maintained and excellent quality - however the tennis hard courts are cracking and one light has been broken for months, would be good if they fixed it sometime soon.

Poor customer service, quick to sign you up, but m...

Poor customer service, quick to sign you up, but make it very difficult to cancel even when meeting my agreed obligation. Drained hundreds of dollars from my account, well done ANU sports, no integrity.

Solid facility with a young and enthusiastic atmos...

Solid facility with a young and enthusiastic atmosphere but not many screaming, gym junkies. Lacking a little with age and variety of equipment but classes are awesome, although a little full.

A bit pricey and lacks cooling. Very hot and prett...

A bit pricey and lacks cooling. Very hot and pretty dusty. Court it self is nice and the capability to rent out a court is good and providing net setup for volleyball is also very nice

Staff provokely ask me a question after I ask a qu...

Staff provokely ask me a question after I ask a question about the way they set their courts up for the following booking. (I asked if theyre gonna be automatically set the court up for us to use or do we have to notify them first. However, I got asked back "What do you want us to do? use the previous booking to set up your court?!") I hope its not a racial thing as she smiles alot with the caucasian students around her but she seems iritated with me. New staff. Sad.

Three stars for some great staff. Two stars for se...

Three stars for some great staff. Two stars for set up. Negative star for value (unless you are a student - and even then it's marginal). Negative two stars for the rude/incompetent/on social media all the time other staff. Sorry guys, but you really dropped the ball there.

Great range of sport, health & fitness programs, d...

Great range of sport, health & fitness programs, diving, dancing, climbing, club sport. I recommend the high level of expertise & professionalism of their staff.

Good

Cannot recommend. Decrepit facilities, dank and sm...

Cannot recommend. Decrepit facilities, dank and smelly change rooms, locker hire $1/hour, really old equipment, constantly busy with no room to expand, lock-in 12 month contract for students wanting direct debit, and the personal trainer I saw was slapdash (didn't ask about injuries, didn't write notes about form on my program as requested). Pretty happy to leave.

ANU Sport and Recreation Association Inc.

ANU Sport and Recreation Association Inc.

4.1