Anstel Pty Ltd Review

Wonderful friendly service! Great range of product and answered all of my questions with great knowledge. Thank you

Amazing customer service. I had an issue with a Joolz bag and a replacement was sorted immediately. I was blown away by how friendly and onto it the staff were.

Debbie was extraordinary. We purchased our cybex priam from anstel and no stone was left unturned. Anstel were new to distribution of cybex and the learning curve was apparent. But that didnt stop them, they contacted germany and sorted it out for us.
Excellent customer service going far beyond what the norm is these days.

Amazing customer service!
I had a couple of issues with my order not arriving quite as described - which was actually purchased through a 3rd party - but I was referred back to Anstel as the Cybex Priam pram I purchased was one of Anstels brands.
I spoke with Daniel who took immediate control to rectify the situation and turned all of my issues into positives with fantastic solutions.
Prompt replies, alternative options quickly offered, and a few other extras left me as one very happy customer.
I would recommend these guys 100% as the service is second to none!
I feel confident going forward that if I ever have any issues, they will be quickly and easily resolved, and it is very comforting to have this local support considering my purchase was a product of a German based company.
6 Stars! Thank you!

- Amazing customer service: No wait times when calling and always very helpful. Quick to action any requests.
- Quick delivery: Purchased on the weekend and was delivered on Tuesday morning.
- Great prices: Current EOFY sale is much better than all the competition. In some cases the price difference was over $500 range when compared to big brand stores.

Got my warranty claim for a wbit stroller sorted by Hayden. Fantastic to deal with. Thanks!