AmWest Savings Review

Mortgage Brokers & Buyers beware. Do not fund your loans through this company. The worst by far. These reviews are true. Just went through a horrific transaction where an avoidable week delayed could have been avoided. Don't bother emailing the complaints department as I never heard back from them. Multiple properties tied to this transaction and no care, just a file to process. Cost everyone money, time and unneeded stress. Wished the mortgage broker would have simply saw these reviews as it would have saved everyone time & stress. Clearly haven't changed any of their internal methods to remedy what seems to be an ongoing issue.

Work as slow as they could. No honor to their job, no responsibilities to their clients.

No customer service. Whenever you call them no answer. High APR /Worth experience

Worst of the worst. Please don't use this lender! All the reviews here are accurate.

Terrible company. Horrible customer service. Do not obtain loan financing from this company. I was granted a forbearance for my loan...and I ve experienced nothing but issues. Please find another mortgage company. I don t want anyone to go through what I ve experienced.

Terrible customer service, no one returns any phone calls nor emails!!! They do not help you to buy down their existing contracts with lower interest rates!!! STAY AWAY everybody!!!!!!!!

They canceled an agreement that I have with them by themselves without even notifying me. My recommendation is don't trust and do business with these people

I just can't believe that even during this whole Covid fiasco! These truly amazing and caring experts were able to close escrow for us in under 30 Days!! Thank You For The New Life. 10 Stars Minimum!!!

Been extended the closing twice, almost 2 months now and still waiting on them. Their turnaround time is at least 3 business days for each submission to review. Very very very slow! Run away!

Worst experience ever so far and on going. File has been in underwriting for 3 weeks now 5 homes waiting for this loan to close and multiple families in hotels and no sense of urgency if anything it s the opposite. Do yourself a favor and RUN! I don t care how good you think the rate is.

Terrible customer service. I will give no star if google allows. They keep sending me request for home insurance proof. My insurance agent has submitted it to them after the 1st notice. I uploaded it again in their system after the 2nd notice. I called customer service to confirm they had received it. Waited more than 30 minutes on the phone then chose to have a call back. Guess what, I never received a call back. Two weeks later, I received a $1,500 bill of insurance they purchased for me.

Is this company a joke? The way they keep ignoring the insurance information provided but billed the borrower a new insurance is very suspicious.

DO NOT USE THIS COMPANY.... Believe me I know I have had this company for the last 15yrs. The worse customer service and servicing company around.... Do yourself a favor use anyone else....

It s been more than a month and my approval is not done!!! I gave them everything they asked for! Near perfect credit score, insurance, appraisal, bank statements, no debt only credit card, pay stubs, a whole year of pay, tax, affidavits, etc.. what else do they need?!!! Should ve gone with SchoolsFirst. Still waiting... thinking of applying with another lender. I ll be losing my $525 for the appraisal.

This bank doesn't even deserve 1 star. They have AWFUL customer service. You can never reach anyone on the phone, and when you do, they're so shady and unclear about what they are saying. Not to mention that the majority of the people you talk to don't know what they're talking about. They're rude, unpolite and very, very unprofessional. I am so tired of doing business with them. Hardly ever write any bad reviews, but this is so bad I wouldn't wish it on anyone.

Do not use this lender! I got 4 closing disclosures and not one was correct! They were slow, I don't think they ever delivered any paper work when they said they would. Usually 2-5 days later.

The level of incompetence borders on bad faith business practice. I will be filling a complaint with the state regulatory commission.

RUN AWAY.

Edit: I did not take my own advise, they said they would make it right, surprise surprise another set of incorrect documents days later. Now they want me to wait days more for another set that will probably be wrong.

Never use this lender. They will take as much as their time to process the loan, and make you to do the loan paperwork repeatedly. If you want to close your escrow in time. DO NOT consider this lender.

Don t use this lender. Their system is terrible, If you changed your hazard insurance, they will require you to summit the paperwork repeatedly, every month send you the letter saying your hazard insurance is expired.