Amstar Group / AMMV Sales / Franz Klammer Lodge Review

The staff is wonderful and the rooms are even better.

They went above and beyond making our stay wonderful

The service was terrific from everyone we came in contact with. It was a great stay.

Overall, it was a decent stay. Upside is the staff and location. Downside was the heat of the room (no A/C) and the disappointing balcony. The staff, as noted elsewhere, is amazing. Very friendly, professional, and helpful. We had a hard time getting the spa to contact us about setting up a few appointments, but that could have been a one-off. Room/residence was massive (we had a three bedroom) and the kitchen worked great for our needs. Living area is a little dated but it's nicer than the photos show. Big downside was the heat in the rooms. They have no air conditioning (Madeline does and we'll go back there for our annual summer Telluride trips, most likely) and our rooms got above 80 degrees every afternoon and didn't cool down until midnight or so. As we had a young baby with us, this was a concern. The staff did all they could to assist, including bringing in a no kidding giant swamp cooler and multiple fans. Nothing says Fairmont experience like a giant, loud swamp cooler in the living room and cheap rotating plastic fans! ;-) The swamp cooler worked okay but required filling with water every 6-8 hours or so. And did I mention it was loud? The other big negative about the room was the tiny balcony with a view of a little nook of the exterior of the hotel. We enjoy morning coffee and evening bevvies on the balcony but that wasn't possible here. I understand different rooms have different views, but when you book, you should have the option of picking which "kind of view/room" you want, like you do at most other hotels that offer view/non-view rooms. We would have paid extra for one. As the hotel was fairly well booked up, our request to switch rooms was not able to be accommodated. Bottom line, the Fairmont is a nice place with a great location in the village. We might go back in the future if we can somehow figure out how to get a decent balcony. Just not in the summer. We'll go back to the Madeline.

Great rooms, spacious, well appointed. Ski in ski out services.

It could be more kid friendly but then again it's. Telluride and that explains it my mom is part of the spa staff and we get to swim while she works and explore the hotel and we got to be in the newest photoshoot which meant free delicious food the. Food was great

Great views of the surrounding mountains, right in the middle of Mountain Village. Every single staff person we interacted with was polite, friend, and more than willing to help. The rooms are great, there is a stocked kitchen that covers all your basic needs. Overall a fantastic experience, can't wait to come over back!

The staff was super vigilant on making sure you had your mask on (which was a great thing) But they had no problem stacking three unrelated families in a packed shuttle to the airport. Keep in mind you can t have more than one family in a gondola but three families in a shuttle for a 2 hour ride is COVID safe .

Beyond expectations, very clean, sanitized, spacious and at the central location.

I've stayed here twice now over the last 5/6 years. The service is great, the amenities are many, the rooms are excellent, and the accessibility to the gondola, golf course and restaurants is one of the best in Mountain Villiage. It's also great that it is a non-tipping facility :)

Great stay, great staff... Felt very well cared for during covid 19.

Upon my arrival I was greeted with the most sumptuous of bologna spreads. The seven different selections of cheese whiz dazzled my palate. I've never been to a place with a tanning bed in every bedroom. My wife loves the pole dancing classes. I was kept busy by the DJ for a day EDM experience.

Excellent location, outstanding staff and concierge and well managed location.

Comfortable lobby. Tight valet area. Be careful drive slow!

This place is simply beautiful. The staff were excellent and courteous. The accommodations are wonderful.

This place is awesome...Named after Franz from Hans & Franz

Friendly staff. Beautiful accommodations. Easy transportation. Great food. Wonderful extra deep tub with jets. Hot tubs and pool outdoors. I highly recommend Fairmont Franz Klammer!

Gorgeous hotel, friendly staff and perfect location.

Staff is fantastic! You are treated extra special! Facility is wonderful - 4 Star!

The best mountain hotel for a group hands down. The rooms are very well appointed and stocked, with everything you need for a few days or weeks in the mountains. The staff is courteous, attentive and very accommodating. You cannot go wrong staying at the Fairmont in Telluride.

Amazing property! The main areas and rooms are beautiful. The staff was friendly and helpful.

Guests of a friend... and met lots of nice people in a great resort setting

Fabulous experience for my entire family! We enjoyed a 7 day stay! Staff and service was excellent, accomidations outstanding, location breathtaking! We look forward to our next vacation and will be spending it at the Fairmount Heritage!

Staff was courteous. Accommodation were great and convenient for ski in and ski out

We love staying here! Location is amazing, staff is friendly and helpful, and accommodations are very nice. Our son loves the pool and game room. We are super excited to be returning in a few weeks and will keep coming back!

All the staff are very friendly and helpful. The area in which the hotel is located is beautiful. The internet service is good, free fruit and waters are provided throughout the property. There is no maid service and there is a large maintenance fee for the stay, but aside from this it has been an overall positive experience.

Ohhhh daddy is this not the bees knees. A must visit for any person looking to do Telluride!

We traded timeshare week. Attentive staff, friendly. Clean rooms, well appointed, spacious. We'll be back

Parking lot underground a bit Awkward

The staff were helpful and the rooms are very comfortable.