Amref Health Africa in Canada Review

I had an amazing talk with Randall from this organization and he was well informed and very pleasant. Thank you for the information Randall you are a very positive representative

I think this could be a total scam website. I just had 2 kids knocking on my front door... in a red zone pandemic area.... asking for money. That cannot possibly be legit, can it? What board of directors, that cares about the welfare of mothers and babies in Africa.... would send teenagers to do in person door knocks in a pandemic red zone ....to collect spare change??? Something is way out of whack here!!

Beware of this one. No call back no email for service. Only way to cancel the payment is to contact the credit card company

Unhappy. Was generous to make a one time donation, I was told to call before the 1st of January to cancel the on going payment that would be coming in next month. I call on December 26th (today) and they are closed until January 4th. If I get a charge the beginning of this month I expect to get my money back. Not impressed when I can t even cancel the next payment coming in.. Also, a company should not be sending people in the middle of a pandemic door to door for donations, there are other ways this can happen. I expect to be speaking with someone about this when they are back open again.

This charity makes a real difference improving the health of children and families in Africa. With our North American media focus on Covid 24/7 its been tough for them to raise awareness among people who might like to help out if they only knew about the needs.
Last year we had some lovely (safely masked) young people knock our door and give us info about Amref. What a tough job that must be - I couldn't do it - most of the time people say no. They keep smiling because they know they are helping. Of course the door-to-door people get paid too - that's only fair.
There's no magic bucket of money that rains down where needed - unfortunately. It takes work, a lot of asking. Kudos to everyone who looks beyond themselves and tries to make the world a better place.

If you're reading this as they're at your door, end the conversation right now. Run. This charity is brutal!

The sales pitch is dishonest--a "one-time" payment that you later find out is recurring, among other things. Worse, they didn't even cancel it when I asked them to. I sent a long, polite email to the CEO, the address responsible for donations, and others explaining the fact that I understand they need to have income and about third-party fundraisers, but that the sales pitch that people were getting was dishonest. I provided details and examples and asked them to stop my recurring payment.

I never heard back, but whatever. Lo and behold, I was charged again over a month later.

Time for a stop payment with my bank, I guess. Do yourself a favour and end the conversation right now.

TL;DR: After 20 minutes at my front door collecting my personal information, my one-time donation was deemed as "wasting the charity's time".

A rep from this charity knocked on my front door this evening to collect a donation on behalf of this charity. I told him that our household already had several charities that we supported and that I would discuss with my husband whether we wanted to donate online through the website at a later date. He pushed me to donate now so that "he would get the recognition for his time". Annoying, but fair enough I guess.

I agreed to donate; of which the process is ridiculously time-consuming and inefficient. He first recorded my full name, mailing address, phone number, and email address. Then he explained that he would call the charity on speakerphone to process the donation. He told me they would be pushy to get me to sign-up for recurring payments, but that I could choose not to. I did tell him I wouldn't be signing up for that.

Then he made the call to the charity ... where they dictated my personal information back to me (including spelling) to confirm it's correct ... even though I could see it on the rep's mobile tablet literally right in front of me. Some of the information they verified twice. At this point I started to get increasingly frustrated because this process had been going on for 15-20 minutes. (I could have donated myself through the website in about 2 minutes; at this point I'm inconveniencing myself literally for the sake of doing this rep at my door a favour.) The guy on the phone then proceeds to verify that I'm signing up for their recurring payments, to which I replied that I wanted to make a one-time donation.

The rep in front of me then got mad and told me that I was "wasting the charity's time" because they apparently don't accept one-time payments. This is a subscription-based "charity" and they wouldn't even take my one-time donation. I fired back that he TOLD me I could choose not to sign-up for recurring payments and that I could make a one-time donation, to which he replied "that's not what I said."

At no point was the word "subscription" ever used during this process and it wasn't even clear to me that I couldn't make a donation until after 20 minutes of wasting my time. Absolutely ridiculous.

I guess the mothers in Africa aren't in need of medical care THAT bad.

BEWARE! People appearing in the night from the forest and trees going door to door scaring people causing alerts to the RCMP. WATCH OUT DON'T DONATE LOCK YOUR DOORS.