Highly unprofessional. We saw their commercial on ...
Highly unprofessional. We saw their commercial on tv and thought maybe they were professional and an honest company to look into while we are in the process of selling our home. Boy were we wrong. In the little interaction with this company there were several red flags. First it started with 3 different emails from Arlene that she got information about wanting to sell our home and proceeded to include the wrong address each time. The address was actually to my job which I NEVER included where or what my job was. Second interaction was with the receptionist when I called to speak with Rodolfo whom shot me a text about selling my home. The receptionist answered laughing (must ve interrupted the good time) she then transferred me to Rodolfo who answered his phone with a what s up . When I told him who I was he apologized saying he thought it was his co-worker calling him. Last but not least after telling him our situation and that we weren t ready to schedule someone to come out yet as my son is high risk, we wanted to just get a generalized idea of numbers and he told me he couldn t do that and I had to schedule a virtual appointment with Bryce. Well we already know we could ve gotten a guesstimated idea based off the information we provided because we had gotten it from a realtor and another investor. Totally disappointed in the company. We are trying to find the best path to take during our selling process and this whole experience felt like a waste of time.