American heating inc. Review

I had American Heating Inc. come out to my condo unit to diagnose and repair an AC that was leaking oil and fluid (they do commercials bldgs and condos but NOT residential BTW). I couldn't be HAPPIER with this company, both in turn-around time and in customer service. Shawn, my repairman was incredibly knowledgeable about AC units and heaters -he was personable and able to patiently explain to me what was going on with my unit in a way that I could easily understand. From the friendly service team to repair, this group really seems to have a lot of integrity which goes along way in my book not being that mechanically inclined - I feel like I can trust these guys and would HIGHLY RECOMMEND to anyone.

Great company to work for. All of the foreman from the install department are knowledgeable, patient people to work with. The superintendent I worked for (Lee) was flexible when I needed time off, took time to teach me, was on time with giving 90-day and annual reviews, and above all else ORGANIZED. If you are a good worker, this company will reward you. Leaving American Heating was one of my biggest professional mistakes.

Our ac stopped working the morning before the worst heat wave of the year (Of course). Luckily we were able to get an appointment right away. Phil was right on time and very thorough. We ended up just needing a simple part, but it turns out our unit is some off-brand and they didn't have the right size. Even though I'm sure they were busy, Phil had someone make one that would fit and then drove all the way to SE to pick it up. The temperature was going to be 105 that day, so he definitely saved the day! Thank you!

We used these guys for our heater and a/c installed. The installation went great, but when it came to the heater unit the guy(ROB CLAWSON) who was in charge of getting it put a huge markup on it. I would be very careful of who orders your units and demand pricing for them before you order.

Best money I've spent in a long time! Highly recommend.

Service: Clean ducts & vents

I'd give them ZERO stars if possible, they earned it! The previous owners of the property I bought used them to service the HVAC and the master bedroom fireplace. They claimed the fireplace was fixed, but when we finally took possession of the house, the fireplace was still not working. It should have been because nobody had touched it since they "fixed" it. So I called them and asked them what was wrong and they said they can't speculate over the phone, but said they would send someone out to turn it back on. The rep I spoke with said we wouldn't be charged since nobody was living at the house and had touched it since it had been "fixed" the first time. Unfortunately I was at work when the worker came and got it working again, so I have no idea what they actually did. I then received a bill for their visit, which didn't even explain anything that they did to service the fireplace. So I called and was flat out told that nobody ever said it would be free and that there was nothing that they would do to help. I asked to speak with the manager who was a complete jerk and would not be reasoned with.

What I don't understand is that I was a brand new customer with whom they'd already worked at the property before for the previous owner. Yet it was more important to get the $150+ payment for something that never should have happened in the first place over a long time customer who definitely would have spent more than that down the road.

DO NOT USE THIS COMPANY!

Little biased cause i am employed here, but honestly best place I have worked. Great bunch of hard working women and men.