America's Call Center Review

I become a home inspector 14 years ago at the end of a career as a firefighter. Most home inspectors can appreciate how tough it is to juggle the list of all the do things to keep the business running. Within a couple of years from starting Elite Home Inspections I was working myself into the ground.

I spent every minute not inspecting returning calls, scheduling, rescheduling and finding out people had already sceduled elsewhere. My phone was controlling my life and it was an extremely demanding boss. The straw the broke the camel's back was when I was out to dinner with my family and I found myself taking and making calls to not miss an inspection.

I still remember the following day when I call America's Call Center. I said I need to get signed up and when can we get this off my plate. I was told that they needed to talk with me and understand how my company operates. I remember saying "Im done with my work phone and want it gone today!" I could have beat my phone with a hammer.

As a business owner I was worried about loosing control of my phone and about how it would affect my business. I can tell you many years later that I enjoy my career much more, my stress is much lower and I make more money.

I can't tell you what a fantastic feeling for you phone to go silent after you start using ACC and inspections pop up on your schedule with no needed actions on your part. The only better feeling is when you see how much they were able to get for the inspection. The day I stop using ACC will be the day I retire. You all are appreciated so much for giving me back my life. Allan Davis Elite Home Inspections

Timothy Workman recommends America's Call Center.

I love working with ACC! Professional, friendly and responsive. They are a HUGE part of why my business is successful! Recommend highly!!
Go Chiefs!!!

As a home inspection company, we need a professional staff to answer all our calls promptly and professionally. We work with American Call center for little over 2 years now. What can I say. I consider them as part of my family. All our clients are satisfied the way the scheduling call was handle, and how professional everyone else it is. My team leader is Erin, she's very professional, handle all my requests fast. Awesome job everyone. Thank you!

Looking for a call center to increase your average invoice fees, cover extended hours and provide an exceptional experience to your clients? ACC has been my trusted resource for 6 Years! With them covering our office needs, I can focus on GROWTH. We started as a single man operation; we now have 6 inspectors and 1 in training. I could not have done this alone, THANK YOU ACC!!

ACC has been a trusted partner in the growth of my home inspection business, and has a proven return on investment for us. They have top-notch customer service and excellent staff. Highly recommended!

I tried this business without ACC for a while. I quickly found that my time at home was consumed by miscellaneous calls, etc. By adding ACC to our arsenal, we have multiplied our ability to our clients and agents while restoring the time that should be spent with family. This service is an absolute force multiplier. If you're serious about your business, your family, or your free time, this is the most influential service you can add.

I ve used ACC for five years. They have increased my business by 35% and given me free time to enjoy my hobbies. The green team lead by Erin take care of all phone calls, scheduling and follow up calls. A great addition to any home inspection business.

They are my personalized office. The staff will help keep your schedule busy and let you concentrate on your clients and marketing new business. I get raves on how friendly and seamless it is to order an inspection. After 4 years using Americas Call Center, the only issue I have is finding another inspector to hire. :-)

ACC is a professionally run business with well trained team members who are great ambassadors for my Home Inspection business, Hearthstone Home Inspections Providence, Rhode Island. I have been a customer for over 10 years and appreciate their dedication to customer service and the fact that they do everything in their power to protect and build my business. My team leader DeRhonda and the rest of my team are so responsive to all requests to change or improve how things are handled answering phone calls and booking appointments. I highly recommend Americas Call Center.

Any home inspector who wants to increase their revenue and have more free time should not hesitate to use America s Call Center. We have been using them for over five years and I ve gone from a two inspector firm to a 5 inspector firm. They are an integral part of our business and we would not be able to succeed without them.
I consider them part of my business family and heavily rely on them to ensure superior customer satisfaction.