Alton Clark Realty

Alton Clark Realty Review

Reviews 37
4.1
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S
3 years ago

STEER CLEAR!!!! We are selling our home By Owner. ...

STEER CLEAR!!!! We are selling our home By Owner. This Matt guy texted my wife unsolicited and offered to handle both sides of the sale for 1%!!!! No reputable agent is going to do all that work for 1%. By looking at the reviews on here where his name is mentioned I now know why!!!!

N
3 years ago

I am receiving "Recent Activity" email updates for...

I am receiving "Recent Activity" email updates for my home on Lake Conway from Alton Clark. He is sending these to both my personal email address and has found my work address and sending them there as well. Additionally, he has left me messages on both my personal cell and work phone. He is infringing in my personal and work space and I have asked him to stop contacting via email and text to no avail. I told him if he contacts me one more time I will file a complaint with the Board of Realtors and the DBPR. I also let him know he would be the last realtor I would list my home with because of this behavior when I've asked him to stop.
Responding to Alton Clark - these are coming from your associate "James" and amusing that I have to CONTACT YOU per your suggestion in your response. Hasn't that been your goal this entire time? Outrageous...

I
3 years ago

When purchasing a new home with Patty Perez did a ...

When purchasing a new home with Patty Perez did a really poor job. I believe her biggest problem is that she is lazy, lier and making promise she at the end didnt do. Through the buying process she didn't follow through on issues she said she was going to take care of like she said she was going to.She said she was going to pay for our inspection because we lost money in the first time and it was untill the week after i closed my house i ask her for the inspection report and she said she forgot to tell me she didnt do the inspection and we end up paying $10,000 for a new AC unit for the house we just bought. All the time she knew the AC unit was not in good conditions but i guess she just do the job taking advantage for people that are in need for a house. This "Realtor" is not professional at all making comments about her client (me) when she at the time was doing bussines with me. I cant believe a person like this still work with people in such important desicion. At the end i was just questioning my self if she was working for me or the seller of the house. She didnt want to fight for stuff she knew it was seller responsability.I believe others should be aware of working with her and be careful with this person dont trust her at all. I am so hurt right now because something that it was suppost to be the best time in my life became the worst nightmare. Hope no one else have go thru this horrible experience with this person. When i called the company i guess they didnt care about there agebt been a lier. BE AWARE

I
3 years ago

These people have you enroll on their website and ...

These people have you enroll on their website and it states to enter your number as a "password". If your browsing like I was make sure to put a fake number because they continue to contact you over and over again. Sent several messages to stop texting, stop calling, stop emailing me and they dont stop. Apparently they dont understand a email that says put me on your dont contact list. Also I am latin but prefer English because we are in America but voicemails are always left in Spanish because they assume I speak spanish which I do but only prefer when necessary. If I was ever to purchase itll never be through Century 21 because of their non respecting my wishes of not wanting to be contacted and their homes are way overpriced especially for condominiums.

J
3 years ago

We were seeking a house to let and have had some n...

We were seeking a house to let and have had some not so nice experiences, then I went to view a property handled by Alton Clark Realty and CHRISTINE was just an AWESOME agent!! She was very thorough, pleasant and patient, while made sure all info was provided and understood. I am now living happily in my house THANKS To Christine!

I would highly recommend using this Alton Clark Realty as they go beyond expectations and they provide professional service!

C
3 years ago

From the moment that James and Christine (and thei...

From the moment that James and Christine (and their associates) presented their services I knew I was in good hands. Not only they are extremely knowledgeable about the real estate market they came up with an aggressive strategy which ultimately proved to be successful.

M
3 years ago

James and Christine Clark went above and beyond to...

James and Christine Clark went above and beyond to sell my home in Heathrow in December 2018. My home sold in 5 days and their negotiation skills resulted in the price I wanted. They made the whole process painless! They even helped me with my move. Thank you both!!

D
3 years ago

James Clark is a training machine when it comes to...

James Clark is a training machine when it comes to life and real estate. A true builder of "men" when it comes to equipping his agents. Turning out the best of the best he goes the extra mile to equip his agents with all they need to succeed in real estate. Serving the needs of others makes James a brilliant and dynamic leader.

M
3 years ago

Highly recommend this elite firm. When it comes to...

Highly recommend this elite firm. When it comes to business and money, I want someone who will get the job done for me first and foremost. It s a bonus if I get professionalism and courtesy on top of that. This firm has all three. The way they conduct business and the people they surround themselves with during the real estate process is as seasoned as it can be. They do their due diligence on finding what you want and if you let them, they will go get it for you. Big time winners and my wife and family couldn t be happier with the home they fought and battled to get us. We competed with 8 other offers inside a 48 hour period and James and Christine made it happen for us. Can t imagine ever using a different realtor in the future.

B
3 years ago

Its awesome to work here. It has a family atmosphe...

Its awesome to work here. It has a family atmosphere where people actually know you! Plus all the great technology and support helps me with opportunities that would normally pass by! Come check us out!

T
4 years ago

We loved working with the broker James. He was ext...

We loved working with the broker James. He was extremely professional and gave us so much better quality work than the last company we used. And he actually got my home sold when the other company couldn't!

C
4 years ago

Century21 Alton Clark is not just another Brokerag...

Century21 Alton Clark is not just another Brokerage, it's a family full of Realtors and Agents that care deeply for their clients. Professional, Ethical, Current with the Market Trends and Marketing Techniques to sell homes fast and for top dollar. When it comes to Buying, the agents have 24/7 access to training and tips to ensure that the buyers understand the process to the detail so when they make that purchase, Buyers know they have a professional in their corner looking after their best interest.

D
4 years ago

This company is amazing! I first tried to sell ou...

This company is amazing! I first tried to sell our home "by owner". I had the best of intentions, but not any real knowledge of how things worked. It was basically a disaster trying to do it all myself and the stress level was through the roof.

Right off the bat, I knew I made a good decision with Alton Clark realty. The photography and marketing they did on my home was first class! They were even able to do a three-dimensional view so people could realistically see the house without actually being there. James and Christine were on top of every little detail and answered my questions quickly. Within 4 days we had multiple full price offers. Not to mention, one offer was even over asking price! Not even to mention we were able to close within about 15 days. Trust me, if you're seeking an agent to do the best for your interests, call James and Christine. And by the way, the people who ended up buying my home never even looked at the house in person, as they were from out of state. That is how good their pictures were for the listing!

M
4 years ago

UPDATE IN RESPONSE TO ALTON CLARK'S REBUTTAL:

UPDATE IN RESPONSE TO ALTON CLARK'S REBUTTAL:
Case in point....poor comunication and customer support....it took 5 months to even respond back to my review and to make false accusations on my personal character and adding false information...truely Unprofessional.

While I was able to sell my house with Century 21 Alton Clark, I was not overly impressed with the service nor their fees.

*contract with the century 21 Alton Clark had a 1000K fee to terminate their contract to sell
*additional fees associated with Century 21 on top of the % collected for commision- 400.00
*Poor communication and customer service with the realtor
*under valued my house and wanted me to put at a lower sale price to ensure a sale.

I presented to Christine Clark that I was interested in selling my house and that my current tenants wanted to purchase the house. Therefore there was no need for advertising or marketing or any of that. My tenants were qualified buyers. I also told the my agent from the beginning of this process that we did not want to sell the house to anyone else because if this sale did not go through I did not want to sell at this time as it would cost me much more to go in and remodel and fix up the house to sell. A couple of months into our conversations the broker tells me if we don't sell the house then I would be expected to pay for their services. At this point no work was even completed towards the sale of the house and I was blown away. I am under the impression if you don't sell the house then we don't get your commission. Once the ball finally got started with the paperwork to sell the house ( 2.5 months in) and I was forced to sign a contract with them stating a fee of 1000 dollars would need to be collected to terminate the contract with Century 21 if they were not to sell this house to my tenants. I agreed to sign, reluctantly, as I had been upfront from the beginning of our situation and not wanting to sell to any other person.
I also had a minimum I needed to make in order to make it worth my while to sell this house. On our initial talks the Realtors said we could an asking price close to what I needed- this was at the time I was deciding whether to use them. After that the process was slow to start and one month later the realtor came to me with a DIFFERENT and much Lower listing price she thought would be fair and had in the net profit sheet of a profit close to what I needed....EXCLUDING the fees I would have to pay for the buyers brokers! That was a 6K+ difference! I pointed this out and said I wanted the house to sell much higher for the original amount we discussed and as I have done my own research and asked for the price to be listed 15K more than what she said. Buyers accepted upon appraisal value of course and in the end we met that amount on the appraisal.
One week before closing I pointed out to both the closing agents and my realtor, Christine Clark that there was discrepancies on the amount of mortgage payoff (ended up overpaying my mortgage company-which then later I had to deal with them ...a third party to get my full refund back) also there were other fees that needed to be on the buyers side that I ended up paying. NO ONE resolved these issues prior to closing. I was not able to be at the closing, but I thought that having my realtor there to represent MY INTERESTS, she would have caught these over payments and discrepancies and corrected them.
Needless to say the sale went through. I was left with a multitude of emails and phone call follow ups to recover my money owed to me ( and I remind you that I was overseas, therefore making the process all that more difficult)
It was a week later that I received an EMAIL from Christine Clark congratulating me on the sale of my house and stating if I would ever need their services (Century 21 Alton Clark) to don't hesitate to use them.

I will not be using and their services again nor do I recommend using them due to their fees and poor customer service.

B
4 years ago

We closed on our first home Thursday- Jonathan Pat...

We closed on our first home Thursday- Jonathan Patino made our process so enjoyable! He s extremely helpful and professional. Our closing went perfect. We would definitely recommend Jonathan to anyone looking to buy or sell a home! His service is unmatched.

M
4 years ago

This is the ambulance chasers of realtors! Constan...

This is the ambulance chasers of realtors! Constantly harasses me and my wife through our DNC listed cell numbers and work numbers. If you look through their reviews you will see they are mostly fake ones from employees! Please do thorough research for everyone you do business with. These types of realtors are the worst kind.

T
4 years ago

Win, win, win. Lost a house with previous agent a...

Win, win, win. Lost a house with previous agent and then hired you guys and we won the house we wanted. Just in time too because we just brought home our new baby girl. Thanks for treating us like family.

B
4 years ago

Great marketing, technology and people. I signed w...

Great marketing, technology and people. I signed with Gloria to sell my sister's 2 acre specialty home and she found a buyer who bought it quickly, with no hassle and for cash at a very good price. What more could i ask for?

t
4 years ago

I was moving to the area several months ago and ne...

I was moving to the area several months ago and needed to quickly find a place to live temporarily. I submitted a rental application for a home that was managed by this firm, sent all required documentation, send a certified check, and spoke to the agent from C21AC. Everything seemed to be proceeding smoothly. Suddenly all communication from C21AC shut down. I discovered that the agent from C21AC and the agent that was working with me had a "spat" over fees, began stalling the process with numerous excuses, would not speak to me, and would not give me any answers. I had to fly from my (then) home to Orlando (at considerable expense) to find another temporary housing option as I would have had no place to live. I went to C21AC twice to pick up my documents, as they had my social security number, bank account information, past two years of tax returns, checks, brokerage statement, and other sensitive and confidential financial information. When I asked for my documents, they simply handed them to me WITHOUT ASKING FOR ANY IDENTIFICATION - and we had never met. TWICE - TWO SEPARATE OCCASIONS. The 2nd person who simply handed me my documentation was the Broker/Owner. After reading the National Association of Realtors Code of Ethics and Standards of Practice, consulting with my (other state) realtor, and discussing the situation with the Ethics contact at the Orlando Regional Realtor Association, I had intended to file a formal complaint, but time slipped away. As both agents and both broker/owners (of the two involved agencies) were copied on my emails, and were aware of the situation, I would caution anyone from working with either company. I especially hold the two broker/owners responsible for not stepping in and rectifying the situation. The only person who was damaged by their lack of responsibility was me, the customer/client. I would recommend that the four involved individuals undertake training to reinforce their understanding of their obligations under the National Association of Realtors Code of Ethics and Standards of Practice to the customer/client. In addition, Century 21 Alton Clark needs to provide internal training for all personnel in the proper handling of sensitive and confidential customer/client information. I do NOT recommend this agency.

B
4 years ago

A great place to work and somewhere you have a voi...

A great place to work and somewhere you have a voice when it comes to marketing, training, and much more. Many folks have come from other companies and love the family atmosphere. The tools that are given to us agents make us a strong contender in the field which has caused us to win many deals vs the competition. We continue to strive to improve and love working with our clients!

P
4 years ago

Bryan Clark of Century 21 Alton Clark handled the ...

Bryan Clark of Century 21 Alton Clark handled the sale of our house and did a phenomenal job from start to finish. He handled the negotiations and all the many closing details diligently and professionally. Without his outstanding service, we would have never been able to get the sale closed. We highly recommend that you call Bryan for any of your real estate needs.

M
4 years ago

If you're trying to sell your home For Sale By Own...

If you're trying to sell your home For Sale By Owner, James Clark will harass you.
If you tell him that you have no interest in his services he will still harass you. If you tell him you have met with one of his competitors he will insinuate they're inept capabilities. If you block his number he will call you from another phone.
I believe this guy was a member of the police force earlier in his career. Probably released for questionable dealings.
I'm saving all of his emails and texts for my complaint to the real estate board and Century 21.

Alton Clark Realty

Alton Clark Realty

4.1