Altair Global Relocation Review

Terrible Organization. They were responsible for my recent cross-country relocation. Note that I have worked before with other relocation companies before (including Cartus) so I didn't have high expectations as there are always issues with moving. However Altair was terrible. Non-responsive, didn't provide the services they were paid to do, used "partner" companies to receive kick-backs, took 40% of my realtors commission (for doing nothing - they consider this an "introduction" fee, although I actually found my own realtor). They almost lost me my house purchase.

My realtor stated she would not deal with them again. My wife does not want to deal with them again. I do not want to deal with them again.
So I suggest you avoid if at all possible (although not easy to do as they are often forced upon you by employer). Employers note that Cartus are far easier to deal with!

Their average review on Yelp is 1 star and Google's average at the time of writing is 1.5 star. There is a reason for this :-)

Awful - Terrible - Devastating
forced on me by my company - at first I thought it was a blessing, then the real stuff hit the fan. never again!!!!

My husband and I have been trying to purchase a house from Altair for quite some time now. They are slow to review and sign paperwork and slow to respond to questions.

We have now submitted all of the paperwork, financing, etc, and they are coming up on a week delay in response.... DO NOT BUY FROM THESE GUYS UNLESS YOU: a) are insanely in love with the house, b) are prepared to sign a LOT of extensions, c) Have a really great Realtor to deal with all their ridiculousness.

On the other hand, I wouldn't hire them to sell a property because they clearly have very little interest in moving the inventory.

If I could give this company zero starts I would. They are the absolute worst at everything that they promise. They are unethical and do not stand behind their words. Do not use them!!!!

My experience with Altair has been awful. They are slow to respond, if they respond at all. I've received acknowledgement and "confirmation" of expense payouts that have never actually gone through, and when calling up to investigate, it turns out they were never processed. One such payout took 2 consultants and then an escalation to management before any action was taken. The manager himself rang me and told me the payment had been processed and I would receive it within 2 days. 2 days later when nothing had come through I contacted him again, he replied to me telling me they were going to process it that day! Such a dishonest company. Would never use them again.

This has got be consistently one of the worst companies I have ever had any interaction with. The bad reviews are true as I can attest to this from experience on both my employer using them as a relocation agent as well as making an offer on a home they were managing for someone else's relocation. My relocation experience was several years ago, and my buying experience was just recent. So they obviously don't care whatsoever as they have made no attempt to turn themselves around. Avoid Altair at all costs!!!! If you are buying a home, know that they do not follow the typical real estate rules nor do they pay any mind to people's lives. They will leave you in limbo and it will be well after the longer than normal time frames even they say they will commit to.

I worked with Altair Global for a move from Washington to California. The relocation focal has been very inattentive. She did not reserve temporary housing in time. We were literally driving into the city trying to call her to find out where we would be going. This was after a 5 day trip and a few weeks of notice.