Alpin Resort Review

"Hotel policy" is 10 euros / day / child from 2 years and up. It was first said for breakfast, then it is mandatory per day. I wonder how much a 2-year-old child eats for 10 eur. That's how I paid and I didn't even have an extra bed. Tb 125 lei paid if you asked for it / day.

A special hotel dedicated to families with children. The food is tasty and the staff very pleasant and competent.

Very elegant restaurants, varied food, good and beautifully presented, very interesting spa, clean pool, maybe a little warmer water I would have liked. Themedly decorated, beautiful rooms. Polite staff. We enjoyed ourselves!

In 2020, to have that tired chiller in the room at 80 per night is somehow very "cheap" and oriented towards maximum profit.
Yes, I know you will say what you need AC in the mountains .. we are still talking about when you will be at 27 degrees in the room.
The only positive aspect found in this beautifully painted communist relic is the really well trained and polite staff.
I definitely don't recommend it and I won't come back.

Mountain hotel complex, spacious, warm apartments in the cold season, maintained in optimal conditions regardless of the situation. Meeting and conference rooms, various dining rooms and many on-site activities.
The pretty indoor swimming pool, sauna, jacuzzi, massage, fitness room. Besides these in snowy ski resorts

Damaged furniture. Old ones that can not quickly take tourists. Spa ok.

Very clean, everything new and tasteful. Provides all the services you need. Staff well prepared. Merit

More of an old 3 star hotel... Avoid. There are cheaper and nicer places to stay in the area

It is not a 4 star hotel. Food is not of superior quality, considering its price. The staff is also poorly prepared. Beds in double suites are also of poor quality.

A gorgeous, welcoming location with great people !!

A mesmerizing view from Alpine Resort, Khaliyatop, near Munsyari....

Advisory = Please keep Himalayan regions free from all kind of plastic garbage / neat and clean so that our coming generations can also enjoy its beauty.

Photo = 17th of October, 2018...

Disappointing value for money. The staff a little too arrogant (an embarrassing reception, too bad I had paid for everything I would have changed my mind), at the Deluxe double room where it was specified that it is a balcony as in the marketing picture to my surprise I did not have it found nowhere. At the sink the hot water was not at all ... much to say, but in the end an unforgettable experience in a bad way :)

Extremmely poor quality service. Also when complaining thd managemnt consideres acceptable to blame the guest rather than actually addressing the issue, by pointing out how they are not actually entitled to an opinion if they dont fully use the facilities, and by writing a big list of facilities and gained trophies. An old and poorly maintained property with a poor, untrained management, used to addressing customer issues by blaming them and flaunting a piece of paper that sais they have achieved service excellence.

He does not look like 4 stars. Should a renovation!

A luxury hotel. Very good food, very clean, luxurious rooms.
I recommend! It is a resort recommended for weddings and other events

It's a relatively close location, but you can get transport. It was a bit more difficult at first until we installed it, but we organized it for a longer time. I got the room I booked with the holiday vouchers, but it was a room for the entrance to the lounge and it felt like this. After the first night I asked and got another room.

I was there as the organizer of an event and this review reflects the overall experience.
Cannot complain much about the event services because the hotel staff was generally helpful. But:
- room cleaning did not happen in 21 out of 24 rooms, during our entire stay ( 3 nights). Not even towel replacement. This is completely inadequate for a presumably 4 star hotel.
- food was ranging from average to good.
- very little water and tea were given for the workshop. Really, that is not where the hotel should be so cheap. 24 adults staying for 9hr in a room will need more than 5 tea bags and a total of 0.5 liters of water/day/pers.

The spa was nice, with welcoming staff.

I went here for a wedding. Everything was very well planned.

The hotel is welcoming with cosy, interestingly decorated rooms (the mocked fireplace is an absolute plus, expecially during winter nights).Still,the bathroom needs improvements for a 4* hotel and the price we paid. Friendly staff. Very tasty food and quite rich breakfast. Covid regulations in place. An experience to repeat.

It's a little inconvenient to have a bottle of water at the table at all inclusive. The hours of the meal are not respected, the table is gathering faster than expected.

I was surprised by the price I ask for the conditions offered.
I will write briefly what minuses and pluses were in the apartment where we were accommodated.
minuses:
-the shower was not working
-clogged sink
-total dusty balcony (no frills)
-the food is not very tasty
-admissible room service, they didn't bring coffee (I called 2 days in a row and nothing)
- a big trick with the offers, we had a 15% discount for the meal and at the end when we paid they told us that it was already included in the menu price
Pluses:
-beautifully arranged
-Satisfactory SPA
- spacious rooms

Wonderful! After a day of skiing ...... Massage, sauna, pool! Unforgettable!

I recommend not because it looks great or for the scenery or for the food. I recommend it for the staff. They are super nice people

Outdated, poor quality of the drinks in the night club.

Sevice , food ..clean...rooms...staff....all perfect.We will be back.Thank you Alpin management..

A wonderful hotel, the area of Brasov Romania, in winter suitable for a ski vacation, in summer for an amazing holiday in wooded area, suitable for families, great food, tastefully decorated rooms, rustic design and wooden furniture, the hotel has a heated pool and spa. In short it is recommended.

A superb hotel from all points of view! Everything is superlative and I would enumerate, the service was irreproachable, in 4 days of stay all the staff was very kind, helpful and attentive, very good food, congratulations to chefs and waiters who proved that together they make a hard to equalize team and here I would do a bracket, breakfast is very diverse and indestulatory, if you eat it the next meal you serve at 16-17 hours, I say these things in the codices where we have two very demanding children to eat and for which we worried but everything was ok . Also the services are irreproachable, the pool is super, the playground is the same with qualified staff, the location is ideal for the family and not only. The scenery and location of the hotel are also a dream! Make this appreciation compare this location with one of the same category in Turkey - Antalya!
REPEAT IT HAS BEEN SUPERLAVABLE!
FELICITARIES OF ALPIN-POIANA TEAM BRA OV

The apartments are huge. They have a very large and well finished living room. The restaurants are ok too. 5 stars

Nice place, but not a 4* or 5* hotel. Friendly staff, decent rooms, great shuttle service to the ski slopes.

Excellent hotel and some parking problem but otherwise everything is good

I enjoyed the moments spent here. The services are quality and the staff is professional and very kind. I will come back with pleasure.

An unexpected experience!
The room smelled horribly, the soothing chairs, everything around!
Horrible food!

Love this place! A welcoming place, great rooms, impeccable service

Very disappointed with the services offered. First of all the staff at the entrance should smile and greet not pretend they saw something on the walls or ceiling. There is no coffee or tea in the rooms, which seems absurd to me at a 4-star hotel. And if you call the reception e.g. at 6 in the morning to ask for a coffee he answers you with I apologize but my colleague didn't come! It seems absurd to me. Children's playgrounds look horrible. Outside it is arranged on a parking space. No child safety. There is nothing on the floor to cushion a possible fall as would be normal. At one point it was an open door leading to some damp and rotten wooden stairs and very steep !!! The indoor playground looks even worse. Outdated rooms ... the cleanliness wasn't great.
Very disappointed.

a good hotel with professional staff who are attentive to details, although frequented is a quiet place suitable for family trips but also on its own, a pretty good spa, very good restaurant, qualified and attentive staff.

Super. You find everything for everyone. What's your heart?

I was on a course, it was okay. I rested, I ate well.

The ski hotel has a ski school and a ticket shop instead of a reasonable price

For 4 stars is ok not more
Huge swimming pool
Huge family rooms
No AC in the couple's room
Loby on 7th floor make sure you're getting higher floors and not lower

Mr. Virgil Clapon is the kindest waiter. Offers the best service!

It is one of the most selective hotels, completely in all points of view, very difficult to obtain a reservation, it is always busy to the maximum.

The location offers spectacular views and the hotel has a lot of activities to offer, just as their website says. However, most of their services need improvement. The food was a great disappointment, not just in my opinion, but also my team of over 70 people from different parts of Europe. There was some variety in the menu but almost nothing tasted good and some starters were not even fresh. All rooms had mini-refrigerators, but none of them were functioning. My bathroom door couldn't be closed at all. Some of my colleagues who had rooms near the swimming pool experienced high humidity in the room. Few others couldn't sleep because the latenight party sound was loud despite closed windows. Overall, there are a lot of things this hotel could improve.

Very good service, it is seen that the people in the management have the experience of decades in tourism!

A gorgeous and relaxing entourage. The accommodation conditions are at the appropriate level.

The hotel is very beautiful, but damp, the public spaces are not ventilated, disgusting

Lots of dirt, dirty carpet, bad smell in rooms, dirty bathroom

Nice but a bit expensive! There is something to do in and around the hotel! From the sauna, jacuzzi, swimming pool, escape rooms to hiking!