My experience was great! Danny the sales manager really helped me out as always! Every time I call him needing help with my car he is always there for me and makes the process fast and easy. He has been my go-to car guy for years now, wouldn't go to anyone else! I've already recommended him to my friends and family members. A big thanks to him again!
From the service department, sales, and finance department, I have no complaints at all!
Had most of the times great advice but mostly awesome services for my old car; the salesman supports me and guides me toward the purchase of my new car, no hidden fees, nor false promises (which, I love it!); and it was a pleasure to see a familiar face after seven years of the purchase of my old car at the finance department, right away, I knew I was in good hands.
Thank you!
Really good deal online, took a little convincing to believe in person but no hassle once we showed the web page.
Salesperson didn't take us seriously until we told him to run the numbers and saw our income, but I guess that's expected at a dealer.
Overall, about what i expect from a dealer, not better or worse
I was interested in getting a Chevy Bolt LT. Went to the dealership to try out the electric car for the first time. Maria Smith (salesperson) showed me what I wanted and we went for a test drive. She was very nice to talk with and took care of all the buying process. I asked if they can give me a good deal for my trade-in and for the Bolt. They gave me a really good offer and I'm very happy with it. Been driving the Bolt for the past week and I love it.
Great service, worked hard to get the service done as quickly as possible. The only thing that I would suggest is that the service advisor makes an effort to familiarize himself/herself with the service history for return customers.
6 days to replace a steering rod! Why can t you schedule cars and schedule technicians more professionally and efficiently. And you re totally unapologetic and non-communicative. This is my last Chevy if this is how you service a brand new car. Truly disgraceful.
I worked with John on getting a new Traverse. He and his team were amazing. The process was smooth. I didn't feel pressured. They helped me understand everything. Helped me set up my onstar account and the my Chevy app. I left feeling confident in my lease. Thank you John for amazing customer service. I appreciate you and your team.
Typical dealership... they promise you the moon, and are really nice, but as soon as they see a less than stellar credit coming back, they couldn t care less about you... they go for the numbers, so if it s not an easy sell, they ll rather move on than trying to help you out.
Anyway, dodged a bullet because the lease of the Bolt EV is only worth it if you re paying around 200-300 a month for it maximum and if you don t drive much, which personally I would go way over the 10000 limit a year, and buying the car after the lease would be silly, the car will be worth nothing once the Tesla Model 3 is out !
The bolt is nice but not $40k nice, sorry guys.
I went to this dealership knowing I need a car. I expressed that to my car salesman, AMIR. He was phenomenal to say the least. He really worked with me from the type of car I was looking for and price I had set at. He was very nice, friendly, understanding, and definitely knowledgeable about what he does. I don't understand why he is not a manager of the place yet. He even told me how to use a lot of the features in the car. So, yes, I definitely highly recommend him to anybody.
As for the finance department guy (forgot his name). But he started out friendly and good to talk to. But once he slipped me the paper for the warranty about the tires/wheel coverage and I rejected it, he just wanted to get us out of there suddenly.
I would of given this dealership a 5 star, but the finance department guy for reason being.
The Customer Service was very good and the people were pretty friendly. The service took just about as long as estimated which was very helpful as I had to get to work. The process was very efficient and the space for waiting was comfortable. It was a very pleasant experience.
Allen Gwynn Chevrolet is a renowned car dealership located in Glendale, California. The company has been serving the community for many years and has established itself as a trusted name in the automotive industry. With an extensive inventory of new and used vehicles, Allen Gwynn Chevrolet offers customers a wide range of options to choose from.
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