3 years ago
I called several AC companies in town. All reputab...
I called several AC companies in town. All reputable companies with a long standing reputation in the Valley.The first company gave me a verbal estimate over the phone while the second company did take the time to send me an email outlining all the different options and the cost associated with each one. However, neither of them offered to come by the house to take a look at the unit and give me ideas on what should be done. I called All Seasons air conditioning & plumbing and right away, starting with Monica that answers the phone, i was greeted politely and she scheduled a technician to come over that same day. Dave, the owner, showed up at my house together with Tyler, the technician. Dave took all the time we needed in order for us to understand what needed to be done. He explained to us the unit we needed and came up with some great ideas on changing some of the ducting so that the unit would better perform and provide maximum air flow through the house. We also had a UV light installed on the new AC return. Tyler, was very polite and also extremely knowledgeable. Once we agreed on a unit and the cost Tyler and Frankie showed up the next day ready to start the job. We knew that an AC unit wasn't going to be cheap. We did shop around for pricing and we had a cheaper price and we also had more expensive options but it wasn't so much about cost anymore. All Seasons made us feel comfortable and confident that they were the right choice. They were punctual. Shortly after Tyler and Frankie arrived Dave also stopped by. Throughout the whole process Dave was there everyday. It showed me that All Seasons truly cares about their customers. Tyler & Frankie were great! They were always on time, very respectful and always kept the job site clean. We also agreed on a whole home water filtration system. We couldn't be happier with it. Robert was the technician that installed the unit and like the rest of the staff that we got to know, Robert was no different. He was polite, knowledgeable, on time, communicative and a very efficient technician. We know the expense and stress that a new AC system can create but dealing with All Seasons Air Conditioning & Plumbing put us at ease knowing that it was going to be done right the first time and that we could count on them for any future service or issues. We wont be calling anyone else. Thanks Dave, Monica, Tyler, Frankie & Robert.