All American Coach Company Reviews

Very poor customer service. We bought a 2017 Heritage Glen 3 weeks ago and the slide in the bedroom has been leaking significantly since we got it. The hot water line is leaking into the storage compartment. We have called 3 times and left voicemails without ever getting a call back, even from their warranty department. The first time my husband called they stated they would be sending someone right out to fix it. 3 weeks later and no one has shown, not even a phone call. Such a shame you spend a large amount of money to have such poor quality customer service. Would not recommend buying from these guys.

Very helpful and friendly. Would definitely recommend.

This is where we bought our toy hauler and we've been happy with it

Bought 2 Campers from here awesome service an cheap prices. Local business wouldn't buy from anyone else.

All American is great! We called them on Tuesday following the holiday and on Friday morning we taking home our new Toy Hauler. They took the time to walk us through all of the devices and uses on our camper. Flawless sales and customer service.
Thanks,
Mary & Terry

Larry and the entire staff made our transaction smooth and easy. 2 hours to do walk thru, hitch hookup, and paperwork. Can t wait to get on road!

Susie and Dan Bruner

Great place great prices great staff had what we wanted

Awesome staff thank you Josh, willam, and Kevin. Very helpful in the whole process

Larry is exceptional have bought 2 rvs from him George is great as well so are the guys that go over your rv with you this place is awesome

Very painless buying experience. After 4months of shopping around, found what we were looking for at a great price.

Living hours away they made the process simple. We were able to do everything over phone and make one trip to pick up our camper. Would highly recommend!

i bought my cherokee grey wolf in april 2014. the whole crew up there in ohio were great. i have not had one issue with my camper. i will definitely make the 800 mile trip back to all american to buy my next camper

Worked with Ruth who is really a breath of fresh air in terms of Sales associates. Didn t try to upsell me on anything, didn t push extended warranties, hitch set ups, nothing like that. I live 3 hrs away, put the deposit down two weeks before pick-up over the phone and the first time seeing it in person was pick-up day. Everything went smooth in terms of logistics, the trailer was perfectly prepped and inside the building for the walk around/inspection upon my arrival. Don t think I ve Ever had a buying experience like this. Thanks Ruth and George (finance guy) for this smooth buying experience.

Very bad experience me & my husband went to look at possibly trading in our camper but we didn't realize we would need a down payment so the salesman had told us that when we were SERIOUS that he would submit our information & didn't even take any info except our name....SERIOUS I thought we were serious when we came in to possibly trade ours in!!!! I think the salesman need to take their CUSTOMERS serious!!! And not be so lazy(get out from behind the desk) Needless to say we won't EVER be back!!!

Great part's department, friendly and knowledgeable staff. Usually have the parts I need. If not have them in a reasonable time.
Great store

Now 3 years ago we purchased our 2nd RV and upgraded with All American...just as with our 1st purchase they were absolutely fantastic.

Recently when traveling cross-country they still helped us when we had an issue with our air conditioner and need help connecting to another Rt. 66 network dealer.

They not only stand by you in your purchase but all these years later, thanks George Ott and Ruth Korowin-you guys rock!!

4years ago
"We purchased our first RV. We cannot say enough about Todd Lacy, our salesman, Ed Beers the finance lead and the rest of the entire team: Ruth, Gary, Darrell and Mike - they were all wonderful. We drove from another state to purchase our RV from them and you just cannot compare their service. It's a family owned and operated dealer and you can tell because everyone says hello and means it and helps folks as soon as they walk in the store. All the staff at All-American Coach they were total straightforward and just really great to us. Because we were traveling and they needed to work on our car and getting the hitch set up - Todd even lent us a car to take our kids for lunch. I cannot say enough about how great these people were to us. Would not think twice about buying from them again!"

Great knowledgeable staff. No pressure sales. Excellent prices

Had great experience with this guys and very patient going through orientation ... the guy was very nice and make sure he answered all of my questions without making me feel dumb since it s my first time ever buying an RV. Thank u guys !!!! Love my new bby...

The sales staff was friendly and took the time to answer all our questions during the sale and at pick up. I would definitely recommend them

Very helpful, no hidden information, great people to deal with. Definitely recommend

Well worth the drive from Michigan. Great service and friendly staff. Best prices. Thanks.

This in my 2nd travel trailer I purchased with All American Coach and both times my experience has been outstanding! Both the sales people and technicians who walk you through your purchase are friendly and are experts in explaining your trailer to you. I wouldn t purchase a trailer anywhere else.

The guys really take there time to fully go through and show you everything on your camper! Big thanks and a thumbs up to Kevin and Josh!

All of the staff that we worked with in purchasing our new trailer was very friendly and helpful. We had a great experience and would highly recommend this team !

sales person was kind of abrupt....would not show us around.

Had a very nice buying experience at all American coach I would recommend other people to buy their RVs at all American coach

I had a very positive experience with the all American coach company. I felt that they had the answers to all my questions and were very knowledgeable with their products. My purchase went very smoothly and I would buy from again.

Very friendly and knowledgeable. Not pushy to sell anything at all.

Easy to work with. Purchasing our new travel trailer was a breeze.

Purchase a new trailer from them over a year ago, needless to say, right out of the gate I had issues. Power brake controller was improperly installed, after some googling, I found it wired improperly and I fixed it myself. Improper inspection allowed the camper to be released with a leaky potable water tank, belly filled with water. AAC's answer for the repair was to cut the whole water barrier out and tape up. Barrier came loose and shredded on first long trip. AAC's response "Take it back to Manufacturer in Indiana". Hard to argue with that, I wouldn't let them work on a bicycle, let alone my truck or trailer.