I can barely distinguish a computer from a typewriter. Having a computer out of necessity I am frequently in need of help. The 'ALIS' expert set up my new computer with patience and occasional humor. I expected him to be skillful. But I did not anticipate his ability to keep me amused while he instructed me.
Philippe LEMANN was knowledgable and kind. My French is not very good, yet, but he was patient and solved my problem. In fact, I came to the store with a product I bought here that was not working, according to the tech guy at my school. I was prepared to pay for a new product (a USB adapter for my MacBook Pro). But Philippe showed me that for my adapter to work, I simply needed to connect it to a power source while it was connected to my computer. He charged me no money, and helped me solve the problem despite the fact that I did not have a receipt and just said I had bought the product here before. I am very happy, I will certainly return to this place, and I recommend it to anyone for its quality service.
SUPER Service ! Great service ! They save my Mac !!!
Feedback.
I do not recommend this store if you have to "order" the material you want and / or buy in store directly. I therefore advise you to buy and / or order via their website (if you choose to go through them) so that the provisions provided for by law concerning internet orders apply automatically.
Personally, I waited 2 months to receive my material.
Compare to the competition, in my opinion everything is disadvantageous:
- 40% deposit with the order, you can order without deposit elsewhere.
- Lack of delivery deadline.
- Impossibility of canceling his order (possibility normally granted after exceeding 7 days of the expected delivery deadline. However, here, no deadline therefore impossibility of invoking this clause).
- Some large brands offer the possibility of returning the material ordered within 15 days after delivery without conditions. Here it is impossible (apart from the original malfunction of the equipment)
In short, I consider that I have paid as much as elsewhere for less service, including a smile.
Everything you need. European adapters and all Apple related accessories.
Very warm welcome and excellent advice from a team of professionals, attentive to their customers. A big thank-you.
Excellent contact, from the phone call to obtain information before coming to the store. On site, competent, patient and efficient reception. The first concern is clearly the quality of the proposal made, from a technical point of view, but also its adequacy to the needs of the client. Same impression with the technical service. Such listening is particularly appreciable by those who present themselves with little technological knowledge, and seek advice. It is therefore particularly appreciated.
Very warm welcome and very good advice in this shop. It is very appreciable that you can still have access to professionals who are available to you. So I thank you for your good care being very happy with my m1.
web.alis.fr
