Extremely positive experience for my loved one. Excellent care, very good communication, received calls and was told exactly what to expect. Given excellent plan at release. My loved one felt extremely comfortable and had very positive experience. Thought all staff from psychiatrist, nurses, therapists etc. we re great.
My doctor always does what he can to help me. I am very satisfied with the services that I am given. My health has recently shown a drastic improvement.
Ruined my life without me even knowing it at the time. The moment you sign those papers, coming here makes you ineligible for many things for the rest of your life. I was an attention seeking teen, only to be truly impacted later because of my stay here. This place is the very opposite of helpful. It hurts your future.
I Checked myself in in the middle of July for a major depressive episode. I was treated kindly and taken care of by the very best. The nurses counselor psychologist and psychiatrist all worked together and collaborated on the best course of treatment for me. While I didn t want to be there at first and I was terrified as it was my first time being hospitalized for a mental health issue, I m very glad I was treated so well. I know a lot of other reviews say this is a horrible place, I didn t have that experience at all, maybe in a different ward but where I was it was safe calming and the staff was excellent, the food was pretty good too.
I also attended the PHP/IOP program for after care, again the therapists were amazing I learned a lot of new information as well as some old information that previous therapists tried to explain but did not succeed at explaining in a way I could understand. My entire time with the hospital and the aftercare program blew my mind with how much I felt supported and cared for. I felt that they actually did care about me and wanted to see me succeed and recover from the episode.
Please don t plan to deliver your baby in this low level service hospital. From the beginning til the end of my staying in this hospital was a nightmare. Still I have headaches because they can t put things together about billing!
Terrible service, terrible pediatric experience, disgusting service!
Please don t deliver your baby in this low service hospital, you won t get a good experience! Please avoid the headaches!
Delivering your Baby it s a very important and serious situation and it seems that they don t care about provide a good service!
After this review I received a email saying that someone of their staff will contact me so I can explain to them my experience, I reply with my phone number so they can reach out to me, They never did. I can t believe it!!!!!
Delivering shouldn t be a bad experience regarding of hospital service, they need to improve in their service and equipment calibration. Please people stay away from this terrible hospital.
God bless you
The people in the office are very rude even though patients may have emergencies. They never let you talk to your doctor if you call & you are distressed. You can't believe them when they claim to talk to a doctor or nurse for you. As far as they're concerned you can run out of medicine & have seizures.
Believe the rating on Google. Don't waste your time.
I brought my child for an reassessment on 4/21/21. We were seen by Jill. A very rude woman. Not once did she ask the issues with my child. She stated right at the beginning my insurance would not cover my child's care without even accessing what her care may be. She stated she checks insurance first. I explained to her that my child's doctor's office had put everything in place and she was approved for services by the insurance. She said no. She kept insisting she was not. She was not willing to listen to anything or investigate further. I had paperwork in my hand to show different and was told by her "just because Alexian is written down means nothing. She is a very rude/disrespectful person. Cared nothing about assessing my child to see what services might be needed. No compassion,
and I was afraid she would trigger my kid's anxiety due to showing no compassion for her presence . chasing money. I really feel sorry for anyone under her care especially if it's an adolescent. I had proof she was cleared by my insurace. She didn't care. Therefore, no assessment means she doesn't even know what care is needed.
I was there today with my mom and our nurse Tony is the best.
Thank you so much Tony!
I've been to inpatient at this place 2 times in the past year. I remember my first time I was terrified because I had never had to go through it even though I should have many times. But I grew to love it there. The other kids you meet while you're there, become more like family in the end. They know more about you than you know about yourself. They help you become a better person. I still talk and hang with several of them and we all are very positive thanks to each other. I loved the staff Sue has always been my favorite and I miss her so much. She helped me through each inpatient visit.
When it comes to the second time I was there though, I was a mess. I had to be in quarentine for 3 or 4 days and I felt really lonely. When I got out, I met more amazing people. I actually knew one of the guys there with me and we have become like brother and sister now thanks to Alexian. If it wasn't for this place, I might not be where I am today. The counselors were decent for me. The staff was so sweet and comforting for me when I needed them. And when it came to me having panic attacks, they would let me leave the room and take a break.
If you're thinking about putting a teenager in this place, do it! They will love it. And you'll be so happy to see how well they became in the short amount of time they were there. I never thought I'd stop smoking weed and other bad stuff but when I got there the second time, and was going through withdrawls, when I got out, I didn't even think about getting something or going back. It felt useless to me.
alexianbrothershealth.org
