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R
4 years ago

Everything was outstanding especially Yetty and Ma...

Everything was outstanding especially Yetty and Manisha have been very concerned about the physical well.
Also to be highlighted are the long meal times.
Also Sabina at the front desk is very helpful.
I was neither for the first time nor for the last time in this hotel

J
4 years ago

Without doubt one of the favourite hotels. I staye...

Without doubt one of the favourite hotels. I stayed during my time in ras al khaimah
Upon arrival we were warmly welcomed by the staff.we were upgraded to the palace .The staff was extremely friendly the restaurant are very flexible (appreciate this)and the housekeeping Archie and Asenit deserves a special thanks :-).We had 2 nights stay here and it's absolutely added up to my experience and I just loved the place

B
4 years ago

I didn't enjoy staying here much as I have expecte...

I didn't enjoy staying here much as I have expected more of a 5 star hotel .. anyhow some might consider it good for them. My stay was at the village not the residence. So if u need to use the beach facilities u should walk across the road to the residence and there is no transportation providedq. Guess I will try another hotel in the future.

J
4 years ago

The staff is very nice and accommodating. Rooms ar...

The staff is very nice and accommodating. Rooms are from the furniture totally fine and clean. The dinner is very varied, the breakfast very simple, but fine. There are several pools and a private beach. Both areas More

L
4 years ago

If I could leave a lower review, I would!

If I could leave a lower review, I would!

Where do I start? Akmed (deputy front of house manager) is probably the rudest and most aggressive hotel staff member that I have ever had the misfortune with meeting. Overall our experience was less than satisfactory, starting from a poor welcome, to unpleasantly small rooms, to water leaking from ceilings, to them trying to overcharge my internet bill at checkout. The food is awful, the room service beyond unacceptable and the environment is certainly not a 4 star standard hotel.

Please take my advice, find somewhere else, you will only regret staying here!

E
4 years ago

Very nice place to enjoy vacation, hotel is large ...

Very nice place to enjoy vacation, hotel is large has many different rooms to offer with balcony, terrace, with sea view etc.
Most of them have living / sleeping areas (together or separately), kitchen, toilet with bathtub and shower (sometimes there is a second room called a guest toilet), hallway.
Very nice air-conditioned areas,
There is a lift available (if this is floor apartment.

If anyone has any questions, I'll be available.

J
4 years ago

For a 5 * star hotel (now getting on in years - mo...

For a 5 * star hotel (now getting on in years - more like 3 *), you can ask for more cleanliness (old issue shower and mold, beach toilets).

Size of the room (about 100 square meters !! ) more than ideal, breakfast buffet was rather average.
Location: right on the beach
Pool with bar

A
4 years ago

My reservation was in Al Hamra Village which is di...

My reservation was in Al Hamra Village which is different from Al Hamra Residence

The village is just okay. The room's furniture is old and the toilet without rinser. You have to ask for everything to get despite it has to be ready before you take over the room.

The worst thing I found when I asked about the prayer room to pray they said there is no prayer room and you have to pray in your own room. It's not acceptable in an Islamic country.

Notes:
The main restaurant for the launch or the dinner is located inside Alhamra Residence not Al Hamra village so you have to walk for 5 to 10 minutes.

when you get inside the restaurant every one of the staff will ask you for your room number and I think it's supposed to be asked for one time at the reception of the restaurant. (They asked us 4 times)

The water inside the restaurant is not free at all. and the most shocking thing that I was informed that they are charging for any more water inside room. How is this a 5 stars hotel.

The food is good but not fabulous or very good.

You have the access for all facilities even that are located at Al Hamra Residence

They have a huge beach which is really beautiful and clean. there is a lot of activities on the beach.

My kids enjoyed the kids club as the staff was friendly and active. The hotel has 3 more kids areas.

A
4 years ago

First of all we were reserved to a sister concern ...

First of all we were reserved to a sister concern but they accommodated us here and even gave us an upgrade. The staff helped to keep us well-informed. The rooms were quite clean and the washrooms were speck and tidy. The beds were well made giving us that wow-factor. We stayed at the Single bedroom suite that had kitchen and a separate bedroom with 1 toilet and 1 washroom. We had a view towards the beach that was breath taking and we stayed at the 7th floor. No air conditioning issues were found, we stayed during the hottest August days.

t
4 years ago

Ok

A
4 years ago

Where to start? The hotel is basically divided int...

Where to start? The hotel is basically divided into two you have the village which is poorly taken care of and maintenance with a lot of mosquito because they water their plants with sewage water, I then went for the residence i booked a one bedroom suite the air cooling wasn't working the couch was so bad it had mold growing on it the swimming pool was yellow in color, people were bringing alcohol from outside the hotel and drinking in the hotel and around the pool area. the service from the staff is extremely poor they are slow and incompetent the fastest service was check out, also the valet drivers do not know how to park they actually damaged my car and after reviewing the cctv the manager didn't even apologize or offer me something to compensate me with. I dont know which legislation body give hotels stars, id give this hotel quarter of a star. im never coming back!!.

V
4 years ago

Recommendable Please note that the rooms are on ...

Recommendable Please note that the rooms are on the sunny side and others on the shade side and the last are in peace and quiet with lovely wide views. The beach is good and many beautiful seashells

A
4 years ago

The rooms on the website looks different from actu...

The rooms on the website looks different from actual. Dirty, AC is bad.
Worst experience ever had.
We booked as 5 star but 2 stars alot for it.
Swinging pool at 6.30 pm close!
No activity
Just big waste of time and money

A
4 years ago

I really like this place, my 2-year-old daughter e...

I really like this place, my 2-year-old daughter enjoyed her stay too as there are many activities for her age, the staff are welcoming and so nice. I highly recommend it and will definitely go again if i have the chance

M
4 years ago

Cheating ads to get you inside the hotel. Please m...

Cheating ads to get you inside the hotel. Please make sure to book your room type inside the residence . Later even you pay extra they will kick you inside the village ..saying the room type you booked only in village . How can we know the room type wither in residence or village unless you been there before. The washroom was not clean even after the long waiting to get the room after 3:30pm

C
4 years ago

Ok

G
4 years ago

Cool, as always, it won't please everyone. During ...

Cool, as always, it won't please everyone. During Ramadan, a lot of Europeans are calm after Ramadan, a great advantage of the local and neighboring countries. Who have breakfast included in the price and it is light in the morning (large queues). As for food, not everyone will be satisfied with the stay. But it's ok for my taste, you can always find something good. Very large rooms, ours has a total bathroom with a bath, shower and 2 sinks. The climate is very efficient. Our room facing the Persian Gulf but no balcony. There are rooms with balconies but rather on the street side. 3 swimming pools at the hotel, one about 1.7 m deep, the second for children up to 50 cm and the third one up to about 1.4 m. Probably all air-conditioned rooms, even the toilet by the pool, you can get a shock from the outside at 45C and in the toilet, probably 18C, you have to wrap a towel around. If someone likes to party, he will rather be disappointed. Rather quiet music by the pool and maybe 2 parties. Shop and shopping center about 1.5 km away, we walk on foot, you can taxi about 6 PLN. Courteous service, during Ramadan a rare mile problem. RECOMMEND

A
4 years ago

Were in 2015. A huge double room. Two rooms, two t...

Were in 2015. A huge double room. Two rooms, two toilets. Kitchen. Everything is convenient. The beach is clean, there are no waves. The food is not very diverse, but acceptable, drinks are paid. The pool is small. If for moderate money, you can go.

N
4 years ago

Residence is nice but village standard double room...

Residence is nice but village standard double rooms are smaller than expected. Also room doesn't have many common things which are usually available in other standard hotel rooms.
Staff is very good. And food is good.

P
4 years ago

Beautiful grounds, but could use some additional m...

Beautiful grounds, but could use some additional maintenance. We stayed at the village area which is a short walk/drive down the road. Long white sand beach with room for activities and lounging. Nice pool area that was quite busy (Late-January). The sand is quite rough and full of shells. Changing rooms available on the beach or in the bathroom inside the hotel.

Al Hamra Residence and Village

Al Hamra Residence and Village

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