Absolutely garbage service. I contacted them through their website several times and they never responded. I tried calling several times and no response. I can t believe this is an actual company. Shame.
Trust the reviews below by some earlier folks. Called couple of times for OLED TV enquiry. No answer on telephone lines. Philips please look into and change your dealer to Jumbo or Sharaf DG. They have better sales team
It is a retail center for Phillips and other brand. A big showroom showcasing products of Phillips, Whirlpool and other allied branches.
Very poor customer service. No one answers the phone lines or replies to emails. They sent us a SMS that a technician will arrive on the day but no one arrived or called. How can they work and exist?
I will never buy any Philips products after i use Philips service center. Nobody picks up the calls, you are wasting your time and your credit, Unless you go their place and see them. It takes more time than they say to fix your product. I was told by them as an excuse, there is only one employee to work for whole Dubai. It is a shame!! Horrible costumer service.
Horrible experience from Philips led tv.Never ever buy philips product.i have purchase 43inch Led tv 2 years before and screen is not working.im try to call customers care but no 1 is answering my call.TV was dam slow and come with very old software.Poor service not accepted this from philips brand
I would like to share my experience with the Philip LCD TV I purchased in Oct 2018.In 37 years , I had TV like Panasonic and Aftron which I used for long period time and never once gave it for repair. In order to upgrade the TV for size and to Smart TV , I purchased 55 inch Philip TV OCT 2018 from Carrefour at an offer price. Shockingly , the TV turned into a black screen in 2 years and its not working. Since the warranty period is over , I will have to go through expensive repair. But one important revelation when I consulted a TV repair person about the TV. He told that Philip and Hisense are the two brands where their TV parts quality,i.e, Back light inverter is compromised as per the price. Without telling the price , repair person himself told me that if the price is 1500 dhs then this is what is expected with the quality of the parts. I did not know this , as I felt that the Philip brand is a good brand , and with the offer price its a plus point. Now if I have to repair , the cost is 700 dhs + and therefore , its best I replace the TV itself with other reliable brand than Philips. This information is passed for your product review and sharing my experience will help you in saving your money and making a better choice
A Vry bad service.. No one received our calls.. Only sitting and waiting for their salaries.. Can u give us mobile number or addd more landlines
Tried calling for few days no one response. Email sent also no response. Went directly to the showroom and was told there were no stocks for the items i wanted. If only they answer their landline we wouldnt have to waster our time going to their showroom
alghandielectronics.com
