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Rude customer service who think they're doing you ...

Rude customer service who think they're doing you a favour by taking your order. Incompetent administration and totally unapologetic when an order goes wrong. There must be better companies to deal with.

After many years business and an average annual sp...

After many years business and an average annual spend of over 50K a year AKW thought it wise to go direct to our customers behind our backs and offer more discount to them direct. When challenged they said they would never do that then continued to approach all our customers . No loyalty or support.

Fantastic. Was in need of a wet room former compat...

Fantastic. Was in need of a wet room former compatible with vinyl flooring at very last minute. Ordered at half 2, delivered at half 8 the following morning, keeping the job on track. Very reassuring customer service. Not many like it these days! Will be my go to company now.

Brilliant products from the market leader. Custome...

Brilliant products from the market leader. Customer service and deliveries are excellent. Warranties are unrivalled and when needed are no quibble. Very happy to recommend this company to anyone.

I was dropping of a delivery .

I was dropping of a delivery .
Nice friendly staff ,There is toilet and canteen .
No wait , straight to business

Accidentally dropped the wastestrainer for the sho...

Accidentally dropped the wastestrainer for the shower down the toilet and it flushed away!!!!! DON'T LAUGH! AKW Customer Services were very helpful.
We as a family find the Sulby waste cover and strainer very effective. It is very clever in how it catches hairs and stops them entering the drain.

Dull

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