Adventist Medical Center - Portland Review

This has been one of the most awful experiences I've ever had in the emergency and not the first terrible experience here either. I've been here for 4 hours still waiting on nausea medicne still waiting on pain medicine I'm freezing cold curled up in a ball on a bed with no blankets, the staff is all walking by out there laughing and joking as I lay here in agony. Hours keep passing and no relief and seems like no care. Awful awful hospital

I got hit by a car and they did a horrible job of taking care of me. I was unable to walk and they only took two X-rays of my ribs to later find out I had more complications and a concussion they ve missed. I was crying in pain for hours before they even gave me something for pain. The nurses seemed to not care as much as they should have. I do not recommend coming here if it s a serious injury.

Worst place ever saw a stabbed victim walk out and leave due to making him wait. When I was seen for a lump in my neck I've had for over six months that is getting worse the nurse told me its to expensive to do x rays and cat scans so she felt it and said is a muscle spasim .. Well a good second opinion I was told the lump needs to be tested for cancer its so bad its hard to swallow I will never go there again . Horrible place!!!! I can't believe they get paid to say tests are to expensive your fine go home!

I took my boyfriend in because he had excruciating pains in his chest and shortness of breath, couldn't even stand I had to wheelchair him in. They said it would be awhile and that the person in front of him had been waiting 3 hours prior to be seen. We left and went to a different hospital, turns out he had a collapsed lung and was filling with blood. I can't understand why they wouldn't immediately help him. He couldn't breathe and they just made him sit in the waiting room. I'm so glad we left and went to a different hospital. If your life is in danger please don't go here.

Just called this place and was told by #Shelly in the ER they couldnt help me and id have to call my primary which i dont have....WOW.... absolutely pathetic...she asked me no questions at all or if i was alright....or what the issue was... Absolutely the worst so called help ive ever gotten...and she works in the ER...thats Sad

My father lives nearby, he has been in several time to the ER for pain. They never got to the cause of it and just prescribe him pain medicine. The last time my father was there Dr. Rhonda Brown said my father was probably not in pain but just old and depress. She then said there was a language barrier because she couldn't explain my father's pain. My father was suffering and as a Dr she is very unprofessional and unethical. Today my father was diagnose with an infection in his spine. Just to show that she fail her duty as a Dr. Very incompetent.

The Physical therapist patty, addi, whatever her name is. Was very rude very uncomfortable to be around and have glares and judged home owners. Showed up 5 hours late from the appointment and stay in the house for 15 minutes. Went back in her car and sat till the hour was over so she could get the time in! Worst service ever had and I will never reach out to Adventist.

Everyone had been great!! Provided great care where ever I go!! Friendly people that go beyond to help. Thank you!!

I had a scheduled Urethral Diverticulectomy and the team I had was outstanding. I have a severe phobia to needles and my nurse Susan was so patient and walked me through the whole thing and even numbed me before the IV, she made me feel safe and cared for. A woman named Jessica from the lab also had to draw my blood and she made me feel very calm and i've never had a blood draw so quick and painless. I couldn't have had a better experience, especially since this was my first surgery and I was really scared. Everyone was incredibly patient and sweet, brought me warm blankets and anything I needed before and after operation.

Pretty upset at this place. Usually great people and friendly environment. Went in for an annual exam (which is covered by my insurance for free) and scheduled it as an annual exam with a visit to help quit smoking. I made 200% clear before going it has to be an annual exam and they said yes it will be that. Now they say they did not perform the exam, which I thought they did by blood draw and all the checkups etc so I lost my 500 FSA spending account bonus. Called 3 times and 1st time they said it was scheduled as an annual exam. 2nd time they said it was annual exam and visit to quit smoking. 3rd time now the account manager is saying I only scheduled for quitting smoking so now I can not get my FSA because they will not bill correctly. They just say to schedule another visit for annual exam. Sorry, I will not fall for that again. Moving on from this place.

Brought my husband here for severe abdominal pain. I know every ER has long waiting times, so we were expecting it. It took hours to get CT results. I guess this is normal but the nurses and doctors should remain professional out at their stations while people are waiting. We heard all about drunken parties, vacations, etc. When you are in severe pain and waiting you would like to know the medical staff is working their hardest to take care of patients not on one long break laughing and carrying on.

STAY AWAY! FAR FAR AWAY!
If I could give it less than 1 I would in a heartbeat
I went there in extreme pain. They kept me waiting over an hour, moved me to another room where I waited another hour (this is in the ER), by which point the pain had went away on its own. They convinced me to get a bunch of scans (never mentioning the costs), tried to upsell me even further, found nothing, gave me a sheet with a 'guess it may have been..' and sent me out.
Shortly after I woke up to a bill of about 3K (which I didn't have). I tried to fight it, failed, by which point they added another 1K. Paid, thought I was clear and I just woke up to ANOTHER bill from them for $500 I had no idea about that had gone to collections.
STAY AWAY FROM HERE! I do my best to always be positive and not post bad reviews but STAY AWAY FROM THIS PLACE - they are inept, won't help you, and will overcharge at every opportunity, set fire to your money if you need to, it will have the same effect as visiting.

Oh Lordy where do I start?
I was in an auto accident and driven here by a Good Samaritan who waited with me until my better half could arrive, I was giving muscle Relaxers and some pain pills and discharged but my guy got their just in time and said no way get x-Ray now, so I did, nothing broke. While treating after my car accident I had a rib pop out of place just by picking something light up, I couldn't move it took my breathe away. I had to call ambulance to help me up, (so embarrassing) get to the hospital and they're doing triage in the waiting room. I've got all kinds of sick people coughing and babies crying, I'm like
Literally in so much pain, can't move my head, can't move my arms they wheel me over with all these people I'm in tears and every move I make makes me lose my breath, I'm feeling helpless they wheel me back to this triage and I'm like I need something can u give me a tordal shot so they ordered the nurse to give me a shot and they came out of the ER department asked me my name and took me in the wheelchair to the nasty dirty pee'd on seat public bathroom where people were puking in and whatever else and gave me the shot in there... And also admistered meds to me in the waiting room. Never once took me back didn't give me privacy for any of it just spouting off my name in the waiting room full of people. They discharged me after the meds without checking as to way I was having this problem we left the hospital and went directly to my doctors office where he found that my rib was it of place. I swear I've never experienced anything like it, it was like the twilight zone! Who takes you in the bathroom for a shot I asked the nurse who was in such a hurry and flustered are you sure you have the right meds you're making me nervous.. Should have talked to an attorney as I'm sure my patient confidentiality was broke that day.

I work near by in mall 205, and we occasionally end up having junkies shoot up in our bathroom or around our building and I often find and need to dispose of old syringes that are left in the trash or on the ground around the parking lot and building. But every time I come into the hospital to dispose of the syringes properly; I'm treated poorly and racially profiled as if I'm the one shooting up. Basically the customer service here is horrendous! I'll still come in to dispose of old syringes so they are properly handled but, I honestly hate having to go in to this hospital and be judged poorly for just trying to keep the neighborhood clean.

Took my friend here when he was extremely sick, the Dr. Sent him home after telling him he was fine, well he wasn't fine, not even close, he was told that his blood was drawn and nothing was found, well at another hospital he went to confirmed his blood was never drawn, out of all the odivous signs he had,i believe that dr. Should be investigated!

Went at the urging of my primary care doctor due to chest pain. Entered the emergency room and had blood drawn, EKG some x- rays and of course all my insurance info. Stayed in the room for almost two hours, then I was told we were in the triage area and we had to move to the main waiting room. STILL WAITING an hour later. Is this really or health care system?

If I could give this hospital a ZERO I would!! Apparently they have an issue with homeless parking in their lots. 4wks ago I had appt here. Husband drove me, waited in our van. While I was conducting my medical business, a Hispanic man wearing an orange vest drove up to where my husband was parked. Told my husband they received a call that homeless were in the lot. Proceeded to DRILL my husband with questions... What room is she in? How long has she been in there? My husband became so upset he started shaking. The Mexican spoke perfect English all the while. When I came from my appt my husband was waiting for me. We went to the van. I immediately called security at which time he repeated to me what he told my husband... that this was not one of his security guards. The coverup began. I will NEVER step foot in this hospital unless I'm already DEAD! Long story short... my husband was accused of being homeless simply because we own a van!!! We were singled out! I am APPALLED that this even happened! Never even received an apology from the person who degraded and belittled my husband!
And this hospital is supposedly based on CHRISTIAN BELIEFS??
LMFAO OVER HERE

I had a surgery on my ankle today. After reading some of these bad experiences I actually considered cancelling surgery. Im so glad I didn't! The surgery went great the staff was supportive and kind. The anethesiologist was professional and informing. I couldnt have asked for a better experience on a nerve racking day

I want to thank everyone on the psychiatric ward. Adventist was the BEST hospital we have been to. They worked with us and helped more than any other hospital. At first I thought it was really sad that they had a outdated TV. I offered to donate one and then the social worker explained that on the first level they are just trying to stabilize patients. She explained that they really have no desire for TV or games..That was huge for me. Once stable they move up to what I am use to seeing in a hospital..Thanks again!!!!

Effing terrible worst experience ever and what's even worse is it was my wife's 1St child birth, staff has horrible communication if you can call it that constantly changing policy on hourly basis we hated it the only reason we stayed was because of Peggy Hayes highly highly recommend

The staff in 1400 are creepy.
The torture they put my son through was the ultimate torture. Chemical restraint and seclusion!
Medicare fraud, locked my son up for 60 days with no activities, then billed Medicare 80,000 for each month! Medicare investigating this
Staff make up false sexual -allegations to ban visits by family. These people will burn in hell
Very sadiatic staff. Very harmful treatment.
Maggie Manning and John Custer are from the depths of hell!
Lucky to get out alive!

Today's Date is 1-7-2019. In my Opinion, Allowing surgeons to do unnecessary surgery should be investigated ( the one that mucked me up got his license suspended for over prescribing Pain Meds and etc..), All MRI's should have to have Mandatory second opinions by a surgeon of the Patients choice before surgery of any kind is done, But Hey, the cash is good and that's all that matters here in America, other wise they would investigate Darrell and start with my MRI's, thanks for letting me state my opinion 1-7-2019

I went in for an infection. The P.A. I "saw" never asked what medications I was on, any medical history and didn't retake vitials when blood pressure was a crazy number (I would have been dead if it was correct.) They didn't do any blood work or other tests. I was out in 20 minutes with a prescription for antibiotics and told to see my regular doctor. Worst supposed medical care I've ever received at any E.R.

My surgery experience here was fine, everyone was nice and helpful. However I did accidentally leave my phone charger behind in my room post-surgery and someone took it home instead of giving it to the lost and found, so that s annoying. Just one more thing I have to spend money on while paying off insane medical bills.

TERRIBLE EXPERIENCE. THE DOCTORS ARE ROOKIES AT BEST.

Three stars because I felt pampered here. Dr. Lissman is good. Dr. Cording is dogmatic. Good thing she went on vacation for two weeks.

I had a time I went here because my ear closed up over the back of my earring. The doctor was very aggressively tugging on my ear trying to dig the earring back out, which between that and the fever I had from my ear swelling up, I began to feel overwhelmed and light-headed. I told him I was going to pass out if he didn't stop for just a few seconds, and that I didn't want him to slice my ear open if I suddenly did pass out. He groaned and stormed out of the room. He didn't return for about 45 minutes and by then all of the anesthesia had worn off. He added very little, most of which missed my ear and went shooting across the room instead, and he then proceeded to slice my ear open despite me telling him it wasn't numb. I felt the entire thing and was telling him it the entire time, as he continued to work regardless. If I was going to have my ear sliced open without anesthetic I would have done it myself with sterile instruments I have at home. I then to clear the air apologized for getting faint, and he refused to acknowledge me, again stormed out of the room, and then his nurses would only discuss my care with my fiance and refused to talk to me directly. I would ask a question and they would then instead turn to my fiance and talk to him.

On another occasion more recently, I had a family member who was taken to the hospital in an ambulance after a severe medical emergency, and the entire hospital staff refused to even let us know if that family member was still alive for over an hour, despite the fact that they had not only stabilized the family member but had even had the time to do tests and scans. They just kept saying over and over that they would tell us what they know when they have the full picture and would walk away. It wasn't until I finally said we can wait for the full picture, we just want to know if our family member is alive or not that they finally got someone to give us an answer. Meanwhile, while we were waiting they sat us in a consultation room for over a half hour, which made us all the more certain we were going to receive bad news. Overall, a terrible mishandling of an emotional situation, and no empathy whatsoever from staff.

I elected to go to this hospital as I had been told that the staff were non-judgmental, competent and compassionate. I was to be treated for a very large abscess on my outer right thigh. A couple of days before (prior to it taking a turn for the worse) I had gone to a non-profit walk in clinic where they prescribed me a common antibiotic and told me (slightly paraphrasing) that I would absolutely have to go to an ER, but hopefully the antibiotic would keep the infection at bay long enough for me to be able to incorporate the hospital visit into my work schedule, as according to the clinic staff, I would in all likelihood require overnight admittance and IV antibiotics. They kindly provided me with a generous bag of wound care supplies, including plenty of gauze, tape, hibiclens samples and OTC topical antibiotic cream. I couldn t have hoped for a kinder and more attentive nurse. Unfortunately, due to the pharmacy they sent my antibiotic prescription to not being able to locate my insurance information, and me not being willing to shell out $140 for a necessary medication that should be covered by my insurance, I walked away without the doxycycline.
Over the next two days the wound took a dramatic turn for the worse, a circular area about 2.5 inches in diameter had turned necrotic. I packed my bags, anticipating an overnight stay and headed here. I was taken into triage for assessment rather promptly and was treated somewhat dismissively by the nurses. I had an X-ray done to make sure it hadn t spread to my femur as osteomyelitis is notoriously difficult to treat. After that I was called for a blood draw, after one unsuccessful stick the phlebotomist gave up. Considering that I was there for a massive infection, you would think getting a blood sample and cultures would be a priority to ensure that I don t have, say, MRSA and aren t contagious and therefore dangerous to those that come into contact with me. Nope, apparently not. After closer examination the doctor told me (and I quote verbatim) that I had done at home everything they would have done to treat it, ie lance and do my diy version of debriding and sterilizing the wound. Immediately after that I was handed a prescription for the exact same antibiotic the walk-in clinic gave me, and instructions to apply a honey mask. Mind you, this is a rather sizable open wound, not a zit. Honey, although anti-microbial, is also basically liquid sugar, and guess what loves sugar? Infectious bacteria! As I was being ushered out I asked if I could have a packet of gauze and was promptly told that they don t do that there . What?! A non-profit clinic could give me gauze, but they couldn t spare a few pieces? Riiiiight. I called my friend, a registered CNA trained in wound care for a ride home, and they were shocked, as they had seen the state I was in as well as the daily progression and were certain I d be admitted at least overnight.
The following day I filled my prescription and took as instructed. Due to my diligent care and obsessive application of silver gel, topical antibiotics and clean dressings, the first abscess began healing quite nicely, despite looking a bit like I got shot with a rusty musket ball. However, a second abscess developed, turns out the infection tunneled and created a fistula leading to another nasty wound. I treated it to the best of my ability with the limited resources at hand, but something tells me this could have been prevented had the hospital staff taken me seriously. I managed to get the first prescription from the non-profit walk-in clinic filled, and hopefully that is enough to halt it in it s tracks and treat/prevent further injury and scarring (it s disfiguring enough already).
Sadly, no matter how well informed you are regarding your condition, you will be judged by your appearance and treated how they see fit. A depressing reality.

TL;DR: Hospital dismissed the severity of my injury which led to serious worsening of the condition and and, on my end, even less faith in our healthcare system.

Treated my wife like garbage. Left her food sitting outside her room for 45 minutes before they gave it to her.

Excellent, I was very scared for my procedure and they were very calming and carry

Adventist Medical Center in Portland,OR is the most caring, compassionate hospital. Everyone there is so nice. The doctors,nurses,staff is outstanding in their field of work. They make you feel comforted when you are there as a patient. They have also saved my life back in 2009 when I was treated for pancreatitis & double pneumonia. I thank them so much for all that they do. The hospital itself has private rooms which are needed when you are really sick and don't want to be a bother to your room mate.

I worked at this hospital in the 80 s and 90 s. I saw a lot behind closed doors and on the floors and worked a lot of night shift. I was always amazed at the Adventist philosophy towards health care. Such compassion for the ill and the empty from nurses, Doctors and ancillary staff. It was the best job of my life and the most rewarding as a career while employees there. I was quite young at the time, and my family situation was quite stressful. PAMC was my family, and I was always eager to go to work because the staff at PAMC treated me with such kindness, respect and love that I ve never been able to replicate 30 years later. Thank you PAMC for the great times and instilling Into me how to be of service to humanity. Thank you!

I have been coming here foe years. my dr told me my pain was in my head. well guess what I have advance anklosing spondylitis. If it would of been caught sooner we would of had a chance to slow it down. I also went to the pain management dr and she told me to read a book on pain. well after all these years I am not crazy and I am actually very sick. I think they were to worried about giving pain pills then in helping me, witch not one time did I ever ask for them. I have not meet one dr that is concerned bout the patient as they are more concerned in some one with chronic pain being a junkie!!! btw I have never taken pain meds.

my husband had to be seen at another eR after leaving Adventist. The other er saved his life! Adventist Treated my husband as if he were a malingering drug addict while he was dying and in excruciating pain.
Nurses behaved like they were at a frat party, withheld pain medication for 2 hours past scheduled doses. Treated me like dirt in spite of the fact that I was watching the love of my life suffer and die while staff did nothing.
No sign of a doctor for 3 1/2 days. Then lied about the diagnosis, treatment and discharge.
My husband is alive right now because 24 hours after Adventist said he could go home, I took him to Providence. Providence diagnosed him within 4 hours, admitted him and performed life saving surgery the next morning.
If you want to kill someone, take them to Portland Adventist.

We were told to take our son to another hospital, and they were ready for us. We sat in the waiting room for 2 hour before our son was even looked at. Another 90 minutes waiting to see a doctor. After 6 hours and my son looks at me and said mom I m really scared i told them we were leaving. I would be taking my son to another hospital.

When leaving the other hospital, I was told if I wanted second rate care fine. Adventist is not second rate! If you want care, compassion and doctors and nurses that really care.

My son s doctor came in and told us straight up, I don t know I need consultant other professionals. When he came back he was ready to answer all our questions. Thank you!

I have been to this ER many times for myself and with other family members they are always quick (for an emergency room) and have always provided great care! Each time the registration / tech / check in runs smoothly. The nurses are great and the doctors aren t arrogant! There is always room for improvement though which I m not even sure if this is a hospital issue but more of a community issue.... the patients that come in are sketchy sometimes for example once an abusive husband was in the waiting room threatening his wife and child which was scary! They could have responded sooner with security! However it was addressed just little things like there clients BUT I don t feel it s there fault people are nuts:) over all they are my first choice for an ER visit in the area. There medical physicians near the hospital are great too! If you need a primary doctor!

I've had 3 neck fusion operations, 3 hernia repairs, 1 knee surgery and a rotater cuff repair. I was always treated with upmost respect and friendly staff who seemed to go out of the way to make things better. I have no complaints and will continue to use Portland Adventist Hospital.

Incredibly rude staff, who have nothing better to do than profile and talk bad about their patients. Along with extremely messy rooms and bathrooms. Unbelievable.

Came with someone who was placed in a room right away as I sat in the waiting room for 2 hours being told they re waiting for a room while still taking people who came in after me to rooms 1 of the reasons I m here is I m having sharp back pains and they expected me to sit in a hard uncomfortable chair for hours and couldn t even offer me a pillow for support meanwhile the person I came here with is done and has had numerous tests done I ll never come back here again

My girlfriend and I were forced to wait 5 hours, her condition is hyperemesis gravidarum. She was in pain and had gone almost 3 days without being able to eat or drink anything, after the first 2 hours we noticed every single person that had gotten there after us had been treated and discharged we decided to go ask some questions, we were told there was a shortage of rooms due to patients being brought in by ambulance, about another hour had passed and we see a few more people show up (3 hours into the visit) the all were treated and discharged, not only that but we also noticed multiple people leaving with discharge papers that were there before we had shown up, well, time to ask some more question, seemed as if the young lady behind the counter had a belittling tone as if she were talking to a 3rd grader and gave us the same response, frustrated with out 5 hour visit and the fact we both called into work, to be unprioritized to an man that had a stomach ache and had thrown up twice that day (I over heard the conversation) opposed to my pregnant girlfriend that had thrown up easily 27 times, seemed a little ridiculous to me...now I'm not saying that there might not be other patients that should be much more of a priority but that was absolutely absurd.

Gave birth to both of my daughters here. Other than the remodeling and of course staff change, the atmosphere was still the same- welcoming and honestly wanting to help..

I do appreciate that it's a hospital that's down the street, that provides basic essential care for patients, but some of the staff are just garbage. Tried to ask a primary care provider about some potential neurological issues and he immediately invalidated any and all of my questions/concerns. I also have close relatives that have gone there in critical condition only to be told "we can't find anything wrong with you."

Not the best place by no means. My experience was just a quick e.r. visit for my hubby. He was in a lot of pain in his back. I gave 3 stars because of quickness and kind staff. All they did for him was give him two pain pills and a prescription no thorough look at what was causing the pain. Staff are nice. Senior as a security officer doesn't really make me feel safe just saying. So if your just looking for a scrip or pain meds it's fine but if u actually want to know what's wrong ya might want to go elsewhere.

We went here for a short term operations today. Both Wally and I were impressed with the level of care Wally recieve. I was impressed with the systems they had in place to keep me informed on Wally's surgery and recovery! The facility was very clean and the staff was great!

Dr Hursesy misgiagnosed me telling me i was dying of kidney failure from lupus.. Gina from risk management handled it so well she mislead me refused me my patient rights by telling me she worked for the govenor and was an advocate for patients? Dr Hursey prescribled me immunosupprsants chemo antimaleria meds steriods and i was weak in bed 2p hours a day for over a year.. I lost all my teeth.. Most of my hair.. Denied access to medical care of medical treatment.. Lets starr by getting me a new dentist.. Also I would like to file a disability rights and abuse violation and I help filing an offical greivence today.. It is patient abuse to intenially mislead them after you cause harm pleaae never lie to me

I had surgery a little over two weeks ago, Dr. Tella was my surgeon, he didn't come to my room before surgery to talk to me or after surgery, he only talked to my husband and never came to my room after words to talk to me to tell me what exactly he did. while i am happy with the out come i am not please with lack of information. i went in this week to get stitches removed and the assistant only cut off the knot to the stitch, when i ask her if she was sure they were all out she said yes, well i got home i half of the stitch was still in my knee on two different stitch areas, I am not happy that she didn't check to see if they were completely out.

Adventist Hospital has paralyzed me. Beware going here! It's acceptable and legal for them to paralyze you and no one cares! Because of their incompetent doctors administering an epidural during birth I am now partially paralyzed. Going paralyzed is very painful! Adventist Hospital took away my life (as I knew it) at a young age!

Mom went by ambulance today because Legacy Mt.hood was full She was treated good by the ambulance people but the hospital did not take care of my mom she lay in pain for hours no one help her only take blood and Make her feel bad She say she ask. to talk to Dr after she had accident in the potty but the guy tell her er was full Dr is busy time to gohome after school andy took me and my brothers to get mommy mommy had no coat Or nothing and she was crying and no one helped her and she had go home in dirty pants because accident
bad and mommy is upset she not feeling better I wish someone can tell the people they were bad to my mom I don't want mommy to go back again

ER, the staff here just doesn t care about your well being, if there even care at all. The we have been waiting for over 10 hours for service in the ER. The staff does not care, next time we will for sure go to another ER and or hospital...

Stopped in because of heart problems and they whisked me right in, explained everything they were going to do. Nice people seemed to like what they were doing for a living....

Most disgusting behavior by an ER i have ever seen. Most careless and heartless staff. Medicine is the last thing most of these individuals should be in. Dont come here especially if your pregnant.
Dont care about pregnant women

I fell skateboarding and ripped my hand open. They were not compassionate and rude, and seem to accuse everyone of medication seeking. It is weirdly streamlined and fast though. I had to demand my open wound be covered after nothing happening.

I called to ask a VERY basic question and the nurse said she couldn't give me medical advise. Even though I wasn't asking for advise just a simple answer.
From now on I'll just go straight to google instead of asking those worthless people at that hospital. It's pathetic that they are so paranoid of giving the wrong answer that they can't even answer a basic first aid question being so afraid that it might be wrong. If they are so incompetent that they can't answer a simple question which is NOT medical advice for fear of being wrong then maybe they need to go back to school. This was not a question for any sort of medical advice it's obviously a question about the basic symptoms of a possible heart attack.
The question:
the list of items heart attack symptoms list radiating pain in left arm. I asked her if that was pain down the left arm or from the neck into the left arm?

Don't let them call American Medical Response for transporting patients for a non-emergency trip...!!! Adventist arranged for transportation from the hospital to Village Health Care ( a 5 mile trip ), $806.68, non-emergency, no IV's and NO rush.....
Medicare doesn't cover this cost and AMR won't explain the $161.33 per mile charge.... My mom is 85 and broke her hip, went to Adventist, received great care but how is a retired senior on a fixed income suppose to afford this bill.....
To Portland Adventist: Please review policies of transport services and make AMR your LAST choice..... (unless someone is getting a kickback for non-emergency transports...?)

Brenda at the imaging front desk is amazing. She always puts a smile on my face with her humor and politeness.

Paula in admitting could use some work... she has been very rude multiple times. As the first person you come to in the establishment, it s important to have a welcoming presence and she is surely lacking.

Was sent here by the urgent care office on 122nd and halsey to get a chest xray, some blood work and possibly a CT scan for pain on the left side of my abdomen up into my chest that wrapped around to my back and shoulder. Didn't have much nausea but had trouble breathing. They gave me a cocktail of nausea meds, antacid and oral lidocaine. Asked me how I felt an hour later. Told them I was still in pain. They gave me an oxicodone took my blood, did another ekg and skipped the xray. I left drugged up and still in pain. They diagnosed me with GERD. This is utter tripe as I didn't have any heart burn or acid. They just did not listen to me at all. Not to mention half of their staff are rude. I wouldn't go here if I were dying. Staff members joking and cursing, totally unprofessional.

The out-patient pharmacy here is the best I have ever been to. Their staff is supper friendly and they do everything they can to get you on your way as fast as possible. If you need perscriptions filled I would recommend to go here.

I came in today due to an abcess i have no insurance and was in need of antibiotics. I cant speak due to pain and decided to lessen the impact i would use a tablet to write things out. My intake nurse was dimissive and demeaning. Didnt try to read or understand anything. Then when being taken back to be put in a room she thought she closed the door all the way and then proceeded to say rather unneeded things to the charge nurse. I have never felt so embarrassed or offended by this hospital as i do now. I dont know if ill ever come back if this is how their employees speak about patients while they think they arent within ear shot.

Surgical team was amazing I am from Walla Walla and can say this is the best teams of doctors, nurses,cna. I was life flighted and had to have a pericardial window done and these people really go to the top for patient care thank you guys you all are phenomenal.

WORST HOSPITAL EVER... I took my son here because I knew he had Pneumonia. We were at this hospital for a total of 35 minutes. Checked in, waited for 10 minutes to be triaged, sat in Traige for 10 minutes all for a nurse practitioner to tell me without running any kind of tests that my son has to flu. I hounded for tests to be ran, nothing. I then get sent to the registration table where i asked to speak to a supervisor. I was told that I came to this hospital for their "Medical Opinion" No i did not come here for your "Opinion" I came here for my son to get Medical Treatment. We were not even offered to see a doctor. After that, We left, and I then took my son over to Kaiser Sunnyside Hospital where we waited 4 hours to be seen, got the level of care I expected and found out that my son did indeed have Pneumonia. I called Adventist as soon as I got the results and complained about the level of care my son received that day. My complaint since then has been escalated and I was told that my insurance would not be billed for 30 days for an investigation. Same day, I received the bill in the mail. I will never, ever take my child to this god awful hospital ever again.

I made a trip to the Emergency at Adventist Medical Center recently. The entire staff - doctor, nurses, registration, lab tech - were all amazing. They were helpful, friendly and caring. A special shout out to Dr. Eli Klovee-Smith. Excellent doctor. And he personally called me several days later to be sure all was well. THANK YOU!

GARBAGE OF STAFF, AND FRONT DESK LADY IS SO RUDE. THE NURSE THAT TOOK MY BLOOD WAS ALSO RUDE EVEN PULLED MY HAND DIDN'T EVEN ASKED ME TO MOVE IT SHE JUST PULLED IT. HOSPITAL IS VERY DIRTY. SHORT STAFF AND CARELESS PEOPLE FIRST AND LAST TIME I COME HERE.

10/10/18-10/11/18

Went to this hospital. Every time they told me to wait 15 minutes, I waited 40. When they did finally see me, it was for 3 minutes and they didn't even properly look at my shoulder. The pills they gave me didn't help the pain and I was ready to cry. My sister was with me, she saw how much pain I was in. She has PTSD and other issues. When the doctor came in they told her to stop her fidgeting habit. She didn't have her service dog with her, so the doctor doing that to her, made her mentally worse. Then she moved on to me. I showed her where the pain was. Didn't even look at the area. In fact she looked at my neck and wrist. But, not my shoulder. Then she claimed I had "Frozen shoulder" she meant locked shoulder. Horrible doctor. If a patient is in pain and ready to cry. You need to find out what's wrong. Not do a few pokes and send them home. Still in pain as I write this. Going to another hospital. Plan to sue this one if something is actually wrong with my shoulder.

They don't care about people like that. No matter how sick you are if you not crying or acting up, they will tell you to see your primary care. what if you don't make it before that? Why is it so hard for them to take a blood taste??????? Providence is the answer you will be checked before you go home. And that is the way it should be. Portland Adventist :(:( :(

My mother has had nothing but trouble with her cancer here. Did any of these doctors actually go to medical school? They "forgot" to put her into twilight before surgery which led to her screaming on the table during the whole procedure. I'm tempted to take this to court. Doctor Kansal is a pathetic excuse for a man and a horrible doctor! Please! Go to a different hospital if you don't want to be treated like a test subject.

I saw someone in write in the comments section that they have had countless visits and countless procedures or surgeries. Hmm. Maybe it's because this hospital SUCKS! Worst hospital EVER! I suffered a severe brain injury there, lost 4 pints of blood during a surgery and they only replaced two because they doctor denied the other two while I was in the ICU! They released me and I was back within 48 hours almost dead. They worked to revive me for about 45 minutes in the ER. The doctor gave the okay to transfuse the other two units but I had a serious pulmonary embolism blocking part of my heart and in my lung. I had a severe spinal cord injury that left me paralyzed for about six months and when I went to the ER they took just an x-ray and said I had scoliosis and sent me home! Each time I went back they wouldn't treat me. I saw a surgeon 7 years later at Providence and they said I should have had my spine packed in ice and taken to a back rehab center! My spinal cord is frayed like a rope that starts to unwind with too much tension and it's attached to my spine. It's too short for my body now because it was lifted out of the nerve root beds in four places. Some other damage was done as well but they never even did a CT or MRI!!!!!!!! The surgeon's eyes got really big and he said "Please don't ever let Advantest touch your back for any reason and for God's sake don't let them do surgery on it!" I have had other problems there too that doesn't need to be mentioned. I have said enough. STAY AWAY!

I had a total knee replacement in July. From the beginning I knew this was a class operation.There is an entire floor that is devoted to knee and hip replacements. First of all you attend a short class on what to expect before, during and post operation. It was very informative. The operation took place and I was at the hospital for a few days rehabbing with fellow patients. Excellent staff of nurses, doctors, physical therapists.What a great experience with the exception of actually having it done. I am almost looking forward to the day when they do my other knee.

I just want to say that all Nurses and RT in ICU are amazing. They took realy good care of my mom while she was there. We went in as stranger and we part as friends. They made her and us as comfortable as possible. They are very attentive. Their goal was to get her better and to get us back to Cali.
As for the rest of the hospital it is very clean. The cafeteria serves vegan food and its good coming from someone who loves meat, and they're inexpensive. The 3rd floor nurses are great too. Security guards are great. They let you have a trailer on the premises if necessary for a small reasonable fee.

I was brought in because I was very very sick with a virus, I had ear pain at a 10, high fever, I couldn't walk in a wheel chair never been so sick in my whole life, brought to a room, a blood drawer the worst in my life stabbed me I asked her why so ruff, she said I know what I am doing been here 42 years, yah, that's 42 years too many I couldn't use my arm and it was bruised for more then 2 weeks..did chest xray, and was sent to waiting room after 45 min I asked how much longer, she the receptionist said and I quote there are people in the back sicker then you". I wheeled my chair out to the parking lot and left. I swear to god I will never ever in my life ever use Adventist ER as long as I live. The next morning went to Providence given IV's and the care there was more then a 10. I was seen in just a few min I seen the doctor within 20 min. Get it together, you treat people like Cattle, Your disrespectful, and don't care at all if a person is spreading a virus in the ER. This virus lasted me 3 Weeks of Hell, another week to be able to walk. But Adventist doesn't care about people and you say your about Religion I suggest you get your little girls in the reception area to learn Compassion and Manners I could have died no care at all...Never Ever Again!!!!!!!!!!!

My sister-in-law came to this hospital with an emergency miscarriage and I have to say that the staff was amazing to us. What a difficult experience to endure and they provided the best of care and the most compassion.

I have had nothing but the greatest care from the drs, nurse etc. I would recommend any of my drs or therapist to anyone who is serious about their health.

It was a good service that provided to my sister in law, but I had to call 7 times to get my invoices sent out, but they never did.

I almost wish I had a C-section just to chow down on more room service.

Horrible! I have always given this hospital great reviews by word of mouth . Looking at these recent reviews now I see the ER has went to Hell. Management/Charge nurses that is the root to the problem. If they are in sync with their job and patients and keeping on their staff to do their job then everything would run smoothly. We have waited 3 hours and yet to be seen telling me their is different sections for you to be in for a bed to be available. Unbelievable! I'm a very patient person but this is ridiculous. What happened to fast track.? Also, I have never came during this shift. Hopefully it's the problem and I will never come again. I rather be in pain than endure this.

I recently had to have cervical surgery and was placed in the hands of Dr. Bret Ball and the staff at Adventist health.

This was my first major surgery and my anxiety was through the roof, but from the staff in reception to the nurse that checked me out of the hospital, I was greeted by people that left me feeling I was in great hands and that they truly cared about my well being. I wish I could thank all the nurses, doctors, anesthesiologists and support staff personally.

You made a very traumatic experience about as pleasant as it could be.

It's been a week since my surgery and I have had a relatively pain free recovery, Life is looking bright again and I thank you all.

They only rate up to five stars, I would go at least ten.

Laurie

I was taken to the emergency room by ambulance, because of a irregular heartbeat. I am being generous giving the visit a 3. I understand the inner workings of emergency rooms having 30+ years experience working in other Emergency Rooms. The physician was fantastic! The nurses were understaffed, Lab & X-RAY staff were timely and kind. However the ER Support Staff seems to drag the entire operation down. I needed to use the call button X2 both times the woman was short and rude and didn't follow up. After several hours I used the call button for the 3rd time to say I was leaving, the doctor came in and he was surprised to hear the X-ray he was waiting for had been done for almost 2 hours. He was apologetic and had me released within half an hour. Once home my husband told me how poorly he was treated by the front desk when he arrived. The man told him to go sit down! He waited over an hour no one said anything to him he reported that the man at the desk kept glaring at him, so he didn't approach the desk again until the man stepped away. He was then allowed to see me. I told the nurse and doctor that he was on his way from work, they said they would send him in when he arrived. I never left the room, so was no reason to keep him waiting. He is soft spoken man, and was anxious there is no reasonable excuse for how he was treated. I believe that the changing clientele, and population explosion possibly have left staff lacking, customer service is as important in the ER as any other business. Should I need care again I will go anywhere else.

This place should be tore down and used as a land fill...They are racist and judgemental...My wife came in because she fainted...She banged her head when she did...They were told by EMT several times...They were more focused on how she got the bump on her head than finding out why she keeps fainting... After draining her insurance for what they could get...they found nothing... Wouldn't even clean or Dr the wound they were soooo concerned about....Sent us out the door like unwelcomed guest...not fitting of their attention...The nurse staff was aweful as well...only one displayed any concern..wish there was a mega negative star that could be given...Sad part of it all is these people go home and sleep after showing so little concern for a field that they say they went into to help people when it's so not the case...money driven devil's that care for nothing but their pockets....POS HOSPITAL..

We have had all five of our children delivered at Adventist because of the great service, attention and care of Dr. Sargent and Dr. Nakamura. We were really pleased with the family birthing center, and are grateful for the care we received

James, the ER nurse, for professionalism and sympathy in the face of extreme circumstances. Dr. Peachman, for his bedside and understanding in the same. The rest of the ER staff clicked along like clockwork, Amber in admissions was AWESOME!

I've been to ER two times long wait but where is it not , I had my baby the staff was wery nice .

There was blood on the floor in the examining room and I was disappointed because you would expect that a hospital would have a clean and sanitary environment. I also went here when I had heart failure, all they could tell me was that I had high blood pressure. If I would of not gotten a second opinion I might of died

Miscommunication between departments. They don't talk to each other!!! And when they finally do it's two weeks later!!! Nothing is urgent to them or handled in a timely manner. I wish I could switch coverage . I miss Kaiser!!!

I was an ED patient here two weeks ago and it was the most horrible experience one could possibly have gone through. I was actively throwing up, had a terrible ear ache and my throat felt like I was swallowing pins and needles. The triage nurse was absolutely horrible. I was running a fever of 102. My temp was never taken and documentation was falsified. I was in severe pain and I was placed in the triage waiting area where I continued to scream and cry. Then I was taken to a consult room, where I placed myself on the floor from the pain. My sister finally arrived to help me. The triage admit nurse stated that I only made a complaint of vomiting. Upon arrival I had told numerous staff to include the admit tilroage nurse that my throat and ear were painful and I was feverish and cold.The admit triage nurse claimed I never made such a complaint. I was in disbelive. After an hour I was roomed and i have to say the attending MD was very kind and professional and the Noc shift nurse as well. I will never go to Adventist nor recommend it to family, friends or patients. I myself am I nurse and I would never treat another being as I was by the triage team. I am overpowered with a feeling of disgust when I hear portland Adventist hospital.

They will rob you blind. Over charge seems to be there thing, and money is the only thing they seem to care about. Absolutely horrible customer service.

Recently had an outpatient surgery done here and was treated with the utmost care. All the nurses and staff were so kind to me. They made sure I was comfortable and everything I under went was explained throughly. Special thanks to the RNs Bonnie, Rhonda and Evans. AND thank you Adventist.

Saw a doc here for a shoulder injury. Everyone was kind. They seemed very rushed and busy. At least they wanted to help me though.

Due to a sudden eye injury, I visited ER at this facility. Every single person during my encounter was super nice; from security guy to the treating physician. The nurse put a drop into my eye immediately after arrival to ease the burning and the pain while they were doing the paperwork.
The the physician Mrs. Cooperate performed a lengthy and thorough evaluation. The next day, my eye was doing much better. She even called to follow up with me. Great, knowledgeable and caring nurses and staff. Highly recommend this facility. Thank you everyone.