Advanced distributor products Reviews

We had an ADP C60A210L186 AC heat exchanger installed as part of an AC retrofit by Sears using a local contractor just under two years ago. Last week during a heat wave, it failed completely the fan was running and the exterior condenser was running, but there was no air flow and no cooling. After investigating, we discovered a gaping hole in between the ADP unit and the heater; the installer had patched it with tape/mastic, but the tape had blown out and air was rushing out of a 24 by 2 gap, bypassing the heat exchanger completely. After I patched it, there was still no air flow, and we realized that the heat exchanger coils must have frozen solid. After they thawed, the AC worked, but at reduced capacity cooling was at a much reduced level and air flow, while present, was way below normal levels. Since Sears has been utterly useless in the warranty department (will never make that mistake again), I contacted the original installer, but they refused to touch it since they claimed that Sears had apparently never paid them for the work. So I opened the heat exchanger myself and found the root cause of all of the issues. The interior surface of the heat exchanger enclosure has a blanket of mylar(?)/insulation that extends along the back wall and along the left and right side walls. That blanket was glued in with a spectacularly ineffective adhesive that was, at the time I discovered it, doing no adhering to the walls of the enclosure at all. This allowed the blanket to come loose from the left and right side walls, at which point the left and right ends of the blanket simply fell onto the heat exchanger and blocked almost all air flow therethrough. I believe that this then caused the plenum pressure to rise, which caused the tape patch to blow out, and once the air was no longer constrained to flow through the plenums, it simply bypassed the heat exchanger entirely, leading the heat exchanger to freeze. I fixed the blanket in place using some fender washers and rivets, and it is now extremely secure. Overall, I was very unimpressed with the design of the insulation system I m sure glue is inexpensive, but I feel that glue alone should never have been relied upon to keep the blanket in place when failure of the glue could lead to the unit being completely crippled.

if you need to warranty an ADP coil be ready to spend a lot of time on the phone going back & forth with the Distributor and manufacturer (ADP) only to eventually be told it would be about 6 weeks until the coil can be manufactured and delivered to a local Lennox distributor near me.
This ADP coil is not a speciality coil. Its out of a common Lennox brand air handler.
Lennox SUCKS!!!!
ADP SUCKS!!!!
I along with most other AC contractors know this.

If I could give them Zero stars they would get that! They don't standby their coil systems when they are over five years old; however, if the original home owner was still in this house, they would be under warranty. We have two A/C units that have ADP coils in place and we already had to have the coil replaced in 2015 and now the 2nd unit is down and left us without any R410 once again! This is the second time we are out over $2500 because of the substandard quality of their coils!!
Don't allow anyone to install these coil units in your home! If you purchase a Carrier product, it doesn't mean you're getting Carrier quality! Be sure to ask this of the company that installs a new HVAC for you! I hope I have saved you money and headaches with this post! If ADP were making a reliable product that they believed in, the would honor the warranty no matter who owns the home!!!

ADP no longer manufacturers coils. If you have a product that still has warranty, good luck getting them to honor that warranty. They don't have replacement coils to send the customer. They agreed to reimburse us for the cost of a new coil and we have been waiting months for the reimbursement.

ADP coils are great I have had no problems with my coils. I change my air filter and clean my coils like I'm supposed to so that they can last longer.

Coil sprang a leak with 3 years on the warranty left, but warranties according to their warranties department are NON TRANSFERRABLE to the next homeowner. CAVEAT EMPTOR