This company is the worse ever! Humana makes us us...
This company is the worse ever! Humana makes us use them for my mother's ostomy supplies. We have had to use kitchen bags for her waste because their inefficiency and lack of protocol.We have been trying to get products since the end of 12/17. Due to their lack of coordination for referrals with doctors and the insurance company it is now 2/1 and we still do not have the required supplies for her. They have lied about the order all month the latest one today was that it was in transit but they did not have a tracking number! We have reported them to Humana and nothing. I guess no one cares if an old lady has to poop in a bag!