Advanced call center technologies Reviews

Unsafe work environment. Management was nice and the supervisors were great, but the environment itself on site was terrible. Bed bugs were crawling inside of the computer towers and under the desks. A coworker of mine killed one on her desk in front of her right in front of me. Reported it to management and all they said was that they routinely sprayed. Contacted the local health department and was informed that as long as they routinely sprayed, they were within guidelines, and it didn t matter if there were parasites that others could take home with them. If you have to work here, take precautions. But if you can avoid it, do so. Bed bugs are not something to mess with and will cost you a fortune to get rid of.

It s a good place to work. I ve been here for a little over a month, they let you know exactly what to expect and spend a lot of time getting you up to speed with the web based platforms they use. The supervisors are super friendly and really helpful

Needs to be organized and have real teaching classes not 6 days and then throw you to the sharks. The supervisors are jokes who don t answer questions

The company itself is terrible but to specify. The management isn't great and the human recourses help you with nothing. Pay was good but the amount of work was not worth it. some lady told me that UPS would be picking up my equipment on Monday it is now Tuesday and I still have my equipment. They are just terrible and I would not recommend working for them.

If the good man up above told me I could work here or have a home in hell? I'd pack my bags and go home.

This is for the Kingsport location. I drove 45 minutes to interview just to be turned away because my schedule wasn t flexible. The information given to me on the phone was misleading. I even tried to call the recruiter that contacted me about the interview just to ask some questions and I still haven t received a call back. Poor communication and unprofessional! Wasted my time.

Best place I have ever worked. I love working from home. The team I am.on is amazing. Have been there almost 6 months. At 4 months I was promoted to floor walker. My supervisor is incredible. I actually love getting up and going to work every morning now. I can't say enough good things about ACT. They are very good to their employees. The pay is great and so are the benefits. Love this job!!

Refused to hire me or give me an interview because I am pregnant and could not receive PTO within 90 days. Told me to reapply after I give birth. Does not even deserve one star.

New to this company bit e everyone seems so great...

Had to bring in my Computer to be fixed and the guy that helped me was very nice, they all were. My computer was fixed on the spot, I was very pleased. Only thing I would say is they deserve a bigger room to work in, room was so small and hot. Other than that it was my first time at this office. I have to say much cleaner than the fairview one but luckily I'm working from home right now.