I highly recommend this company. They provided a timely and fair estimate arrived on time and Introduced themselves. They were respectful and friendly. This a/c replacement was the best experience I have had with any maintenance. Thanks to Greg and Steve and the two installers. I will call you for my furnace when it quits. Thank you all,
I couldn t be happier with the professionalism, punctuality, and top-notch service from Admiral Heating and Cooling! They have been servicing our HVAC system for over 25 years and I am as impressed with their reliability now as I was then. I have referred them to others, who all would agree with this review! Thank you Steve, Brian, and the rest of the crew!
When our old furnace died, someone from Admiral was able to come out the same day to evaluate it, and their team replaced it the next day. Very satisfied with response time, quality of work, and professionalism.
Bad experience cost us twice the money to fix their work. Company used to be great but since the owners passing its gone down hill
We have used Admiral Heating for years, and have recommended them to many people, all who have been very pleased. They have changed our boiler that was over 30 years old, and designed and engineered a system that uses our hot water from the new boiler (which is in the basement) which automatically pumps the hot water to our air handler which is in our attic, creating a forced air heating system, all controlled directly from the thermostat. The new system allows us to reduce the temperature in the house when traveling, and quickly heats the house, (using the forced air heat) as opposed to waiting several hours for the radiant heat system to warm the house. Couldn t imagine a better solution! Outstanding and professional service from their entire team! They are truly the best contracting service we have ever dealt with!
We have used Admiral HVAC for many years. When we put an addition onto our house they installed two furnaces, duct work, AC and a heated driveway. We have also used them for maintenance of our equipment.
They are always prompt, courteous and professional. Any time we have had a problem (which has been very infrequent), they have come right away to fix it. I can't recommend them enough.
Dangerous, unethical - buyer beware. find a real pro & keep your family safe.
Admiral installed new Lennox furnace without measuring for what size would be safe. Within first 2 years, it began leaking carbon monoxide - levels too low to set off our alarms, but high enough to cause serious harm (3 children). By the grace of angels we discovered the leak as almost became fatal.
When Admiral came back, they guaranteed "with 100% certainty" that it was a cracked heat exchanger (which they later denied when it was convenient for them). They agreed (after an unprofessional argument) to replace the furnace (still under warranty) only with the exact same size furnace. Our home had all symptoms of oversizing (a known cause of cracked heat exchanger in a new furnace), so we were scared to replace it with the same furnace without first making sure it was safe for our home. Asked Admiral about the sizing, part-owner Brian glanced up at our basement ceiling & said, "eh, looks ok." We asked them to do measurements according the Lennox manufacturer recommendation for safety. Admiral strangely refused, stating they "will absolutely not be doing a load calculation." (Why??)
Fast forward - We had an actual expert come to do the load calculation which confirmed that Admiral s furnace was dangerously large for our home. Also strangely, the manufacturer Lennox offered Admiral a check for $4k to refund us for the death trap they sold us, but Admiral refused this, too.
PA Lennox rep Chris Vicari preferred to do nothing in regards to ensuring the safety of families with Lennox products, his main concern was losing his commissions from Admiral.
Throughout our experience, Admiral never once showed concern for our family, never once apologized, never asked if we were ok or any other questions of concern about our serious health issues from this, spoke condescendingly & insulting while we were scared going through crisis, were difficult at every step as we tried to make sure our family was safe with basic industry standard safety requests, reminded us repeatedly what a favor they were doing for us by doing the bare minimum that they could get away with, & were perfectly content to leave us high & dry with permanently injured children. They truly didn't care.
I will never understand why they refused to do the right thing & just measure properly when given the 2nd chance to make sure we were safe. They felt fine reinstalling the same dangerously oversized furnace in a home with my 3 babies, without looking into a likely cause at a traumatized family s request. It baffles me. This is not a difficult calculation... it is standard in HVAC. I am not HVAC & was able to do the load calculation myself without struggle... I ended up with the same number that the pros got. The owner acted like it was so hard to do, while at the same time condescendingly pointing out what an expert he was.
Owner Steve Ubinger only believes that other men are worth his time & has no empathy... arguing, condescending the day after it was confirmed that I nearly lost my life & that my babies would need care for permanent injury... we were scared in crisis & looking to him to make sure we were safe - a chance to make this right, after the original lazy work that led to this life altering situation (because, they're such "experts" they don't need to bother with those pesky safety standards - they can just eye it, as they explained.) Steve really said "funny I ve been in HVAC for 30 years & u have been researching for 2 days", heartless, much? (Steve, no one does better research than a worried mother).
his son/partner Brian Ubinger acts like he knows everything, but is almost too incompetent to even have a conversation. He's lucky his dad gave him a job because he'd have trouble elsewhere with his attitude.
These are NOT people you want near your family. It's money & pride over everything for them. Still waiting on that apology, Steve, & in case it ever occurred to you to ask how any of us are doing health wise, the answer is - not well. But I know you won't bother to ask.
Cannot say enough about the responsiveness this company showed us when we needed them most. My husband was away on business and I woke up on a February morning to a freezing house. Called Admiral and they were there in a flash to diagnose the issue and correct the problem. Very professional and courteous service.
I have used Admiral Heating and Cooling for both air conditioning and heating for about 30 years and have always been pleased with their service. They are honest, reliable, and can be counted on to do the job right and at a fair price.
