3 years ago
We had been in this building for over 10 years whe...
We had been in this building for over 10 years when Ackerman took over. Can't wait to be done with this lease and move! The upkeep on the external facility is non-existent,with "grass" nothing but dirt and no flowers, overgrown shrubs and potholes in the loading docks, the fees go up at every opportunity for seemingly no reason, the water has been shut off twice with no notice from Ackerman but they charge us around $500 a month for our "share" with no proof, much more than we used to pay to the old management team and way too much for two toilets and a half dozen employees. The power was off once for a scheduled power-line issue that the power company said they informed all building management companies about bur Ackerman neglected to pass along the information to BUSINESS tenants. We had to pay employees to stand around wondering if they were going to get to work that day-all day. If you call the office you get a message that states "this mailbox is not accepting messages at this time. Goodbye" and then it hangs up on you- At 5:05pm! EVERY extension! The worst thing is that they charge a late fee if they neglect to process your rent before the 5th. Even if you mail the check during the previous month and the postmark on the envelope is for say the 29th, you will still get close to $1,000 in late fees becasue they didn't process your check until the 6th and they will say, check your bank for when the check cleared. If it is after the 5th your check was late! If Ackerman is the management company for a business rental, DON'T rent there! Find somewhere else and just pray Ackerman doesn't take over.