Global Container Outfitters

Review of Ackerman & co.

Ackerman purchased my building from Stream Realty ...

Ackerman purchased my building from Stream Realty a year and a half ago. The OWNER of Ackerman sat in my office when they came out to introduce themselves and asked why it was 92 degrees. I said we haven't had a functioning HVAC system in the building since we moved in and we have been getting jerked around by Stream Reality for a year and a half. The OWNER of Ackerman said that they would make it right. To give them a few weeks to get settled since they just purchased the building and it would be taken care of. Weeks went by... No one came out, no one called, no one would return my calls. Months went by and finally someone showed up and inspected the HVAC system and said that it was old and not cost effective to repair so they were going to replace it instead. EXCELLENT!!! NOT!!! They never came back out to replace it. Another year goes by of me paying rent and still no functioning HVAC system, no return calls. Crickets!! Finally after leaving nasty messages and a negative review sent to the BBB I got a return call and they finally came out and replaced the system. But guess what... they sent me the bill for it!!! Needless to say I'm not responsible for replacing an outdated HVAC system that never worked from day one in a building that I dont own. So i didn't pay it. I did pay my usual rent as requirred by my lease. Then they start adding on late fees because I didn't pay for HVAC system that I'm not responsible for paying. Oh and i forgot to mention they were charging me a fee to come out monthly to inspect the HVAC system and put new filters in for a system that didn't even work to begin with. Which i refused to pay. I finally have functioning AC just in time for winter. But here is where it gets even better.... As per national building code for my area the building is requirred to have insulation above the drop ceiling. My building has none. Here is where I would say that my money is literally going through the ceiling since heat rises and there's no insulation to keep the heat in but guess what.... I can't say that because the heat portion of my NEW HVAC system doesn't work. So today in my office is 52 degrees. I've left messages, made calls, sent texts to several members of the Ackerman staff and i get no response which is pretty much typical for the past year and a half. So if you are looking for a place to rent for your business I would suggest ANYTHING but Ackerman and Co. Or Stream Realty. Both are terrible.