Accro-photo Reviews

Very welcoming and very professional. Honestly a real pleasure to have my purchase at Accro Photo! Even remotely on the Internet in record time. I will come back ;)

Hello, I bought a box and later a goal, the commercial conditions were very good, you have a real interlocutor to your listening and will make you good proposals. Fortunately I did not have to test the sav, but I am confident.

Very bad telephone experience.
I see material on the internet at 900 euros. Response to the tel: "oh but this is new equipment, I can leave it to you at 1300"
Talk about a kdo, it's the list price.
I wish you luck if you go to the store.

Very friendly service. Have everything you need as a professional photographer.

Very pro photo shop very good material with good advice and very good after sales service i recommend photo lounge

I bought from a distance already knowing the quality of the phox brand in general.
I was perfectly advised and accompanied in my purchase by phone and it is with great pleasure to have received my second-hand lens today which was perfectly packaged and shipped extremely quickly, I did not expect to receive it so early !

So a warm and professional welcome, buy with your eyes closed and above all with confidence!

Thanks the team!

I am a beginner who is looking to launch into the adventure of reflex photography.
Welcoming team at first glance, with good advice!

But the boss can not stand that his team without this supervision. Arrives without warning in the discussion. Look down on you, call you a spy, and give you a mind-boggling talk about destroying competition.
In short, you feel that you are strictly not welcome when you ask for advice on choosing a second-hand lens and / or camera. By responding to you only with annoying silences.

To avoid, except if you want to see in real life an incredible scene and a non-commercial attitude.

Response to the kind owner: I believe you are confusing a question from a complete beginner with a question that is simply intended to be intrusive.
Our only questions that could have been "indiscreet" are:
"What should I know about used lenses?",
"how cleaned it?" ,
"how come you gave the number of clicks of a device knowing that it is displayed on the site?"
or "does this hello kitty-shaped camera find its audience?"
But none of the questions you cited were asked on our part. At some point, the line between mistrust and paranoia becomes blurred.

It would have been much easier to answer me as you did in writing.
A client is not intended to know your procedures in detail, but to make him understand where the expertise is located seems to me a minimum.

Is it a waste of time for a beginner customer to choose their first device? Your business vision is actually proportional to my rating.
Am I an informed customer? Indeed, we see that we are at the top of the commentary.



All this to be treated, my family as well as me: "Spy!" Fortunately I did not come from further.
Finally, thank you, thanks to your answer, you have highlighted the faults that made me ask this note.

If there are only happy customers who can express themselves. Why talk about cowardice? Positive or negative reviews have their audience. I made the comments to your face. You probably have to ignore the meaning of cowardice (or pushed into such futile and unnecessary provocation)

The other client is free to do so on their own.

Good continuation

Living in the Var, it does not bother me to go buy in your store, or even come for advice, very professional, attentive, and quick service. Internships of rare quality !!!! Thank you

I know the Salon de Provence store for having bought an FF SLR camera there several years ago. The professionalism as well as the choice both new and used was very interesting. So it was only natural that I turned to this teaching to try to find my new second-hand macro lens, a stabilized Sigma 150mm f2.8 macro. Preferring human contact rather than doing my research on the site, I call. And there, I come across Greg, an enthusiast of very good advice and who does not push at all to consumption (it is a quality rare enough today for it to be raised). He offers me several objectives including the one I ordered. Greg tells me that the lens is in new condition and guaranteed for 1 year as a reseller, I trust him and order it directly in BC by phone. In full containment, I try the expedition and I receive it to my surprise quite quickly. Luck or not, I can't say ...
To conclude, I really recommend this store and when the containment is finished, it is obvious that I would go directly to the site to acquire a case much more recent than my current one.
Attached is the photo of the lens.
Another big thank you to Greg and Accro Photo for their professionalism.
Yoann Lemoigne

Very good advice on choosing our first camera. New to photography, the salesperson took the time to explain the basics and the product to us. She is a very nice person. We recommend photo addict.

A team of passionate professionals, relevant personalized advice and impeccable after-sales service. I just tested the after-sales service, it's PERFECT !!! Thank you for your welcome and your advice.

Very nice welcome and professional responses, well-equipped store, I recommend!

A good discovery!

I am delighted with the very professional contact I had with Greg, it is very nice to have advice and a warm telephone contact.
I made my first order on their sales site, an AF-S Nikkor 300mm optic, the shipment was fast following my delivery instructions, all very well packaged, thank you Addicted Photo continue like this!

Employees ready to answer you and give you good advice, until the boss insinuates himself into the conversation and suppresses any desire to buy from him. As a customer I seek advice on the devices and not a spread of his mood and his hatred towards his competitors. And when we relaunch the subject on the cameras, no drinkable answer is provided ... answers outside of subjects which make us ask the question of whether he is really a professional in photography!
An experience that risks tasting more than one!
Fortunately, our desire to discover this mode of photography and our curiosity is still there. One more minute in this store and I would be less certain.
Too bad for the employees who deserve it.

in response to the owner's comment, can you be more specific about people of my species? for a salesperson it is still ashamed to see the disrespect that you bring to people. I find it unfortunate that your employees suffer from your lack of professionalism.
I have an interest in your store so that other people do not be had or disappointed as I could be by coming there. Seeing the comments I see that I am not the only one and is even relieved not to have bought from you.
I already knew that you are going to open a second shop, even if it remains strictly confidential, in any case I will never set foot there. I think your competitors are well on your way to "watching" you (if this is true) because there is unfortunately nothing to be proud of running this kind of shop by such a boss.
on those I wish you a good continuation, and especially to your employees

Finally a quality shop on Salon De Provence with amazing equipment, thank you for your advice and the passion you put, we can clearly feel it, I never leave my reflex ...

Franck is very professional and welcomes you in all sympathy and gives you very good advice. I recommend Accro photo for managing your photo equipment.

Sent by a friend who was satisfied with the reception, I could realize it by the advice given and the internship of a very very high quality, to recommend and start again for fun. Thanks Eric!

Professional and excellent welcome. The whole nikon d750 and the 24/70 art is a marvel, thank you Franck for your wise advice, I will come back for the sigma zoom

Very friendly and competent. Possibility of taking identity photos for children and babies

Serious and quality service, order received quickly and very well prepared, I recommend

Works of great qualities, irreproachable prints at a reasonable price. Thank you for your availability, I will come back soon.

A big choice
Boss very attentive to the customer

great stuff, advice, quality, very professional impressive choice !!!

Delighted with my Olympus bought from you, thank you for your advice and the time granted, it is significant. I will come back in the spring for a macro lens, see you soon, thank you.

Come to take identity photos in less than 10 minutes everything is done and I leave with my photos of course welcome at the top with a smile

Listening to our needs, very good advice and explanations.
Free camera calibration with lens purchase.

A store with a super friendly welcome. Very good advice and very well provided. The team is great I highly recommend

To flee one asks to retouch a photos and these so called professionals all one simply to scan our photo to reprint it while they were supposed to retouch it shot unusable photos
And not even they were able to call us to tell us that the "photo" was ready!
We did a lot better while we are not in the field of photography !!!!!

Home very friendly good advice a lens range covering what I needed ditto for the cases, in short that happiness.

Nice seller, available and competent. The second-hand case bought by mail, shipped on Thursday at 5 p.m., was delivered to me in Alsace the next morning at 10 a.m. Product in excellent condition, in accordance with the advertisement. I will without hesitation make a new purchase from Accro Photo when the time comes.

Unmissable photo shop in Salon de Provence! Lots of choice in brands and accessories. Franck is a professional who listens to his customers and the service is there. I recommend Accro Photo to all photography enthusiasts and professionals. You will not be disappointed.

Franck, a pro as I love them: a perfect knowledge of his products, enlightened advice and a warm touch. For sure, an address to attend.

Fair trade-in offer compared to what I was able to get in another store, advised and sympathetic to the return, I highly recommend

I'm super happy with the information I got from this store. The seller explained to me what is best suited to my needs and suddenly I bought equipment from them and I am more than happy. I made a very good deal with second-hand equipment. Thank you and I will be back soon for my lens calibration!

Finally a pro, not a merchant who is only there to make the figure, we can speak Photo and have advice and monitoring of our equipment in addition, that the happiness of having it near us.

A real photo shop on show with good advice on prices quite correct compared to the quality which is excellent, new, used, choice, great advice and especially the whole team and the super nice boss who takes the time to explain, always correct with these customers.
Very reasonable price for developing photos and very good quality.
For TRUE photo enthusiasts and people who care about the quality of photos, don't hesitate, this is the place for you.

After my visit and a purchase at Accro photo 13 Salon where I met Greg what to say ?? except that Greg is super nice very professional and good advice, especially he does not push for consumption because in front of my hesitations showed patience and let me take the time to think. You add to that a big choice of material everything is done to visit them.
I highly recommend this store
Until the next visit for my stepson
JPS

Thank you for your knowledge, I learned a lot by your professionalism and your human qualities

Competence and friendliness, these are the first words that come to me! A very pro team who will take care of your device. I am very satisfied !

TRUE PASSIONATE! ...
Professionalism
Quality products
Very competitive prices
Impeccable after-sales service

Super welcome and advice.
Do not push for a purchase that does not suit you.

Very welcoming, very good explanation for all who want

Boating professional, I needed advice to improve the quality of my photo reports. I made 3 hours of road to meet the team and I left with material but especially with a new partner! Thanks to Gregory and Franck and see you soon!

Since my purchase of my A7 Riii I thought that to be at the top it was absolutely necessary that I spend at least 2000 in a Sony lens, then I contacted ACCRO PHOTO AIX to buy a model of opportunity being more in my budget .
Greg and Werner welcomed me and allowed me to test different models and they strongly advised me on the choice of Tamron 28/75 f2,8 Di III, a little skeptical at first, I am now blown away by the quality and the Versatility of this lens, and very pleasantly surprised by this store and its sellers, because they have made every effort so that I can be satisfied.
This much-needed goal is out of stock almost everywhere in Europe, but at ACCRO PHOTO it was available to me.

Thanks to the whole team

Purchase camera 400 on December 30, 2016, he forgets a room on the counter. Photo addict refuses to return the item at his expense. Why ? He asks me for a check for 6 .
To avoid absolutely Photo add-on not-magot !!!!

Super store with a lot of choice and very good stuff ... Top seller really I recommend this store specialist photo

A very warm welcome and a friendly staff who takes the time to explain (about 1 hour)
I highly recommend this store for all photo enthusiasts !!

A team at the top! Friendly and competent they welcome you with a smile and bring you professional and fair advice, taking into consideration your expectations and the usefulness you want to have of their products. A real shop specializing in photography, much more pleasant than an online store! Without hesitation go and go back with your eyes closed!

Welcoming team, of good advice and accommodating. Thanks for GH4;)

Rather than doing long I'll be short, everything is good, you can go there with your eyes closed.
Marc Sanchez

Excellent welcome from passionate professionals
For beginners and experts alike
Large selection of materials at very reasonable prices

Superb store very well stocked with a very professional welcome. From opportunity to new, a good choice awaits you.

A great welcome, great products and very good advice!
Thank you very much for sharing your passion for photography with me!

If you want to be taken for an idiot this is the right place! Pn you own to take back a box 70 which will be resold 250 . Run away !

Very positive for me, very nice and professional seller, the quality of second-hand products is exemplary. I recommend the salon store.

Store where there is a very large choice of lenses and cameras.
Pleasant, available and very professional seller. Was able to listen to me, guide me and comfort me in the purchase of a new lens for Nikon D5200.
Made me try several goals and gave me great advice.
Very satisfied with my purchase.
Recommend this store without any hesitation.

Very good service. Professional and accommodating. Thank you.

Super nice and important choice for the neophyte or the expert .... I recommend ...

Super welcome, a large selection of quality materials at more than correct prices and most, very wise advice by a staff of great skill who takes the time to guide you in your choices and the coffee is good and more.

The top thank you for your advice that helped me a lot I can't wait to start with my new gear finished ordering on the internet happy to have known the addicted photo team thank you for the coffee it was good it's true

I was there this summer, I am delighted, very good advice, more than correct prices and a follow-up after the purchase at the top. I recommend without any hesitation

Good morning all,
What can we say about a photo junkie (I went to the one in Salon de Provence) there would be so much good to say !!
- Franck: a professional who listens to your needs with great advice, which does not encourage consumption either. I followed him regarding the choice of optics and I am so delighted!
- Franck: a great guy, welcoming, who makes himself available to his customers and quite simply nice!
- Trade-in of my old equipment at a super attractive and fair price! What helped me for the purchase of my new material.
- The shop: a wide choice at all costs, new and second-hand, very good photographic equipment, in any brand and range combined, we try on site we discuss, reception of the material neat and impeccable.
I was recommended by a friend, I am more than satisfied! I will recommend it in my turn without hesitation, and I will return there for future material. An irreproachable and golden service! In short, go for it!
Emeline pujolas

I live in Alsace and it was by chance (being looking for a UGA lens) that I "arrived" at AccroPhoto and I only had telephone contacts.
However, the welcome, the availability, the professionalism of my contact (Greg in this case) led me to fully trust this brand and to buy from them - remotely - a new lens whose first results are very convincing. It is likely that I will call on them again (maybe for the famous UGA I was looking for ........) in the future.
I therefore recommend Accro Photo, with whom I found, not a "seller", but a passionate photographer who does not hesitate to provide advice and advice.
Raymond

finally a real photo shop with a boss who knows what he is talking about and welcoming; a boutique as we like with the biggest brands, new, second-hand (Sony, Canon, Nikon etc) and especially Olympus with its More

A professional and friendly service, efficient and competent, all with a smile.
The whole point of advancing in a business like this rather than in supermarkets and benefiting from relevant advice and rapid support.
Repair service for top lens.

Already several purchases from them.
A real well-stocked boutique that offers prices comparable to those of the net, or barely higher, but with serious sellers and good advice facing either.
Very good contact with Greg, in my case, and guaranteed service.

Good advice, good price, I recommend this photo store.

Addicted to photo, a store well stocked with multi-brand photo equipment. The welcome and advice given by the staff are sincere and of the highest order. To be attended without moderation.

Remote control I wanted to buy a used grip for my camera unfortunately the announcement that I saw the grip was no longer available, Greg did everything possible to find a solution for me and succeeded, for me it was the first purchase from him and certainly not the last despite being in Alsace.
I can only advise you, professional team.

Professionalism and very good advice to listen to its customers and who goes out of their way to satisfy them.

In the top! On the phone or in the shop, advice and a smile are waiting for you. Enthusiasts who master their subject, with many materials available in stores.
I highly recommend everyone from the amateur to the pro.

Very nice seller, quality service and advice, an alluring all-in stock at affordable prices, finally a quality photo store at Salon.

I put a star because it is not possible not to put some

Already several purchases and recovery for me at Accro Photo, the reception and advice are still at the appointment. You can go there with your eyes closed.

A shop at the top, very well organized with many choices. A fair seller at the TOP! I really enjoyed listening to what I wanted and also very well advised. I really do not regret my purchase that I was advised. Bein obviously I will come back

The enlargements are of great quality at a fair price for a shop, Thank you Franck for your advice on framing, Art plus Cadre in Vitrolles, they are really cheap and they were able to enhance your prints. I will be back very soon.

Quality material. A top store.
The seller Frank very professional and attentive, good advice and very kind.
I highly recommend this store and its team.

I discovered Accro Photo Salon in January 2020.
Excellent surprise, Franck is very friendly, excellent advice
and Competent.
Several visits since that date and never any problem.
This is an establishment that inspires confidence and it is not so common.
I recommend without any reservations.

I am amazed to see how most people are simple and naive and to see that these so-called pro scammers are still not put on the street the first time I went to this fearful store I was very unpleasantly forced to '' witnessing a fight scene between these sellers who say they are serious and a customer in all these states funny impression and already a doubt about their seriousness and I quickly understood that he was repurchasing equipment that was barely controlled to buy back from a ridiculous price and quickly put in showcase average or very bad condition! if you go down there, check what you are buying or get something new if it is not more expensive than the fnac! or not go at all this more than advised! I bought a zoom by trusting them without having checked it once unpacked at my house we would have said that he had made a report in Beirut their zoom!

I RECOMMEND.
Hyper satisfied with my coming to Accrophoto.
Good equipment, more than clear explanations, possible tests in shops ... In short, I would come back without hesitation.