Absolute Auto Sales Reviews

I was looking for a used car for my kids, I had in mind a compact car, at most a couple of years old, in good condition. I saw the car offered at Absolute Auto Sales, I sent an email with a few questions and got my reply the next day, I had a couple of follow up questions, again got my answer the next day. I liked there was never any pressure or deceiving tactics trying to make me visit their place before releasing any information or answering my questions. They provided the information I requested in a timely manner, it was "different" than other car buying experiences where you get no information unless you go visit them and get pressured to close a deal even before they disclose any numbers. This place has a very refreshing approach, at the time I decided to visit them, I had all the information I needed and I just went to see the car and close the deal. I talked with Mark, Lisa and the mechanic staff they have on site, very friendly people and easy to deal with all of them. I pointed out a couple of minor issues on the car (due to normal wear) and they immediately came out to look at them and dealt with them right away.
I honestly spent at their place less than an hour (including the test drive) doing the paperwork, I had nothing to negotiate or to ask, since they had already provided all the information I had requested about the car, the price of the car was exactly the number they had given me from the start, there were no unexpected charges.
Once, I reserved the car, they handled the financial paperwork (I asked them to handle that as well), two days later everything was ready and I took possession of the car.
The car I got was at a good price, in very good condition, clean, well serviced and ready to drive. I could not ask for more.
Very good place. I will definitely recommend them and I will make sure to contact them the next time I am in the market for another car.

I bought a 2017 Civic with 44k miles last summer. I saw the car listing online I purchased it over the phone, since I was moving from California for an internship (my mistake will never do that again). Mark was very friendly when it came to the sale, but the car has given me nothing but problems and there were several huge red flags I missed.

When I went to pickup the car, the AC was completely out, so Mark had to bring it to a repair shop to get it fixed (was told the Freon was out, but that shouldn't be the case for a 1.5 year old car). Additionally the front right bumper was missing some bumper clips and there was a deep scratch under the right headlight that was painted over. None of these issues were disclosed on the online listing. I was naive as a first time car-buyer and didn't think much of it at the time. After about a month or two the AC stopped getting cold, but it was late autumn by then. I put the car into storage for several months and pulled it out in July to use it again. The AC issue persisted, so I brought it to a Honda Dealership to have it inspected.

The dealership got back to me that the AC issues were the result of a broken condenser and compressor (`$3k fix) due to collision damage on the front right side of the car. From the painted over gash, missing bumper clips, and the right side of the condenser being smashed, the car was clearly in a previous accident that was not disclosed to me.

I reached out to Mark about the issue and was initially offered $300 in "good-will" but he quickly retracted the offer. I don't want to accuse them of hiding this previous damage, but even the Honda Dealership noted that the bumper must have been replaced or removed at one point due to the missing clips. Either that or Absolute Auto Sales has a really poor inspection quality. I saw that other reviews noting that the vehicles they purchased also had undisclosed damages, so I just want to warn others. Now I'm in the hole $3k as a student because I trusted them too much as a first time car buyer.

I bought a 2006 volvo s60 back in March and have had no issues after 6 months. They are great and I wouldn't hesitate to recommend buying a car here.

UPDATE: As expected, the response below is totally fabricated and laughable. I was NEVER abusive and only raised my voice (and yes, swore) at the end. I should have just went through their insurance like my gut told me in the first place. What else can you do but live and learn

I purchased a truck from them about 4 months ago, I paid above kelly blue book value as it seemed to be in good shape. There were a few small issues right after I purchased the truck. In the end, all these things were taken care of so no big deal.

Here's the story:

The first rain we got I noticed the inside of my truck had a puddle on the floor. On further investigation I figured out it was coming from a cracked cab light (see pictures). I took pictures of the crack so that I could send them over to absolute if needed. I called them up and the said they will order a new light assembly. They had me drop off the truck for the day once it came in.

I picked it up drove home and inspected the work. Four pry bar shaped DENTS and scratches behind the new light! I called them up immediately and told them that the person who worked on the truck dented the sH** out of it. The lady I spoke to said she will talk to the owner and call me back. About an hour later I get a call from the same lady. She stated the owner said the truck was like that previously so there was nothing they could do. I questioned her to be sure I heard her correctly and sure enough, I did! I went on to tell her ok, that's fine because I have pictures of the cracked light that show the cab was NOT dented previously and that I would be right down to show them to her.

They refused to look at the pictures and instead brought the guy out that did the work and asked him if it was like that when it came in. He said I honestly do not remember. So I asked him to show me the tool he used, he went out back and came back with the tool in the picture below. I asked him if he used a buffer between the metal tool and the metal cab, and he said "no.. That is a trim tool, that is what its used for".

Reluctantly, they agreed they would "fix" the dents and scratches with a paintless dent removal. I agreed to let them try but stated I'm not going to be happy unless it is like it was before they damaged it. The end results were what I expected. It was better than it was but not like it was before the damage. Even more reluctantly, he agreed to have the area painted the whole time treating me as if I was the one in the wrong.

The day comes where I pick up my truck for what I hope will be the final time after them having my truck for one full week between all the repairs.
I ask for an invoice to show what work they did on the vehicle, and I was bluntly told NO. When I questioned them why they said if you want to pay for the work we will give you an invoice. I said, why would I pay for the damage your employee did to my truck to be fixed?? I just want an invoice showing the work you did in case there is any other issues. They flat out refused and told me to leave. When I asked if this is how they treat their customers and said I had been very patient in letting them resolve the issue when I could have more easily gone through their insurance. They told me to get the F out (this is the two men in the office) and said we don't want you as a F ING customer and called the cops. I admit at this point I got heated and yelled back.

I waited for the cops just, so I could get a police report of the incident and have something on file saying they did work on my vehicle seeing they wouldn't give me an invoice. The cop said he asked him to give me an invoice and again he refused and said If i want to pay him $50 he will write up an invoice.

Mine as well mention the handprints that were left all over my liner (pics)

I'm not one to write reviews and gave them every chance to make things right. In the end they just kept giving more reason TO write this review. I really hope I saved someone the frustration I went through.

I bought a car there roughly 2 years ago in November 2018. Nearly a month after purchasing not even the car had a bunch of problems and lights on so I called to see if there was anyway I could return it. They told me to bring it to Ford to get it fixed because there was a bunch of recalls. Safe to say since then I ve had to bring this car to Ford at least five times because of the amount of problems I ve had with it. I am unable to pay it off in full due to being in school so I wish I never bought this car. It was probably my worst decision ever and I should ve taken the hint after the owner was extremely rude to me over the phone, and 18-year-old girl who didn t really know any better, and was trying to get a reliable car for school. This is the worst purchase I ve ever made and I still regret it to this day. Not only did I feel these people weren t honest with me but now I m stuck paying off a car I hate for years.

Good prices low price nice cars nice clean cars trucks good place to buy a vehicle from

Bought my car here in 2019. It's been exactly a year since then and so far I've had great experiences with the staff and service. I've had an oil change and fluid check in that time. Pricing is comparable to competitors. I trust these people.

I bought a 2018 Nissan Rogue Sport last year (August 2019) and the car has been fantastic since day 1! They made the experience very easy and were so nice to work with!

I helped my daughter by a car from Absolute Auto. She s bought from them before. We had a great experience with the Finance team and the owner. We recommend purchasing a car from them. They are patient, accommodating and easy to work with.

I am very glad i read the comments before making a decision on a car dealership. Mark seems to be very rude and conniving. With all the issues customers seem to have you d think they would let him go... Unless he owns the place then ouch you don t need to be in customer service.