They are unpresentable, they do not provide data of anything, they remain in calling you to give information and the call never arrives. They get to hang up the phone to users. Congratulations NATURAL GAS .. !!! A bad attention and management. At this point I recommend without hesitation to go to the consumer's office and record everything in writing.
Terrible consultant. They do not comply with what they say.
Scoundrels who call my mother, disabled, impolite for not being manipulated by her lies to bleed her. Do not trust them. Surely more than one of his workers does not sleep peacefully at night because of his bad ways with clients. They are reported to the state data protection agency and to the energy advisory office of the City Council of Barcelona. They threaten. They ask for unpaid bills according to them from a lot of years ago and according to them they communicated the claim on several occasions and it is false.
Rascals, he tells me that if I do not have an income from the health crisis, ask a neighbor. Empathy and solidarity are not in his vocabulary of thugs, rude
Natural gas has the right to send you a bill for 6 months followed then want to collect it quickly and if not it put you in these companies providing data to third nose but also not as trading ... ab initio does not call you to give you information or have a contact to break the ice with the client if no call to threaten you if you do not pay the day they tell you is worse and more ... nose to keep well and will come one of ma competition trabjar otherwise.
They are dedicated to the telephone extortion of the elderly and threats, they are not lawyers and they cannot seize anything, they do not own the debts. They are not Endesa, nor holders of the debt. If they threaten you with repossessions, feel calm, they cannot and it is not legal. Nor can they include you in lists of defaulters. They are reported to the state data protection agency and the energy advisory office of the Barcelona City Council.
They are neighborhood pimps at the service of gangsters in white gloves (in this case Endesa), who are in charge of extorting helpless citizens, fearing them to pay.
In my case I am asking Endesa to recalculate and reissue several invoices correctly with incorrect and fraudulent charges, (acknowledging by them that they did it wrong), and as the process is leeeentooooooo, meanwhile, for inefficiency and lack of coordination between their departments, they send me scary letters through the abinitio so that I pay the abusive bills.
A few rascals all of them.
Very small scoundrels those of Endesa and these people of Abinitio who harass you in their name, they tell me that my mother (who has been deceased for more than 4 years) owes them some electricity bills generated a few months ago and that they belong to a flat in the Who lived as a tenant. Come on, they want you to keep paying until after you die .... I ask you to sue me and they don't ...
Better not to comment, they promise you things and then it is different.
They are unpresentable who buy debt from companies like Endesa and they call you and threaten you continuously like thugs. It does not matter if you are paying the debt to the original company or that is not yours.
After changing the owner contract, I receive the payment from the previous owner, but it reaches me by email .... I call Endesa to request a paper copy and after 3 days it has not arrived but the company calls me to collect.
I tell the official of this company that I do not know the amount of the invoice to pay and she tells me that there is no excuse for not paying that not knowing the amount is not an excuse ...
That I have to pay it in 48 hours but if I don't have the invoice, how the payment has not reached me if just today we are February 14 and the billing closing closed on January 21 at least I have time for the invoice to arrive. .
Telling people that they have 48 hours to pay a 40 bill is extortion, it's abusive, so don't complain about being answered in the same tone.
Excellent company with a very professional human staff.
Very poorly educated !! Recoveries in the wild without even checking if it is true or not what they demand. I don't understand why they are so rude. In short, recoveries can be made, but never disrespecting.
They send me several emails saying that I owe two bills to Endesa. I call Endesa and they tell me that I owe absolutely nothing. That the only invoice that is pending is the one for the current month and that they have not yet proceeded to pass it on to the bank. Therefore what I see is that it is a company that is dedicated to deception.
imcn.eu