a2a Review

Kindness and courtesy, trained and competent staff.

Innovative multiservice ... with high standards and great efficiency throughout the Italian territory.

I didn't believe it, but in half an hour I solved a couple of practices - very kind and very clear the lady at the counter - and since there are many counters open, the wait was also short despite the turnout. First time in A2A, first super positive impression.

After years of being your client, when I moved home, you sent me a check for reimbursement of 334 euros (my money you asked me in addition to the amount due). Too bad the check was sent to the old address, so it expired. Now it is more than a month that I am trying to get the transfer, but your arrogant customer service says you have to wait another month or maybe more because your bank tells you that I have not cashed the check. So: you have appropriated undue money; you repay me badly and without telling me; I have to waste time asking for my money; Hold back and be annoyed because I want my money back, so you are misappropriating it twice. There is no way to talk directly with the administration. I will of course make a complaint, but it is important that everyone knows how you treat your loyal customers. This is also why I switched to another manager. I wonder if it is right that a company with public participation manages in such a way inadequate relations with customers.

What we all need electricity and gas that Romulus, the A2A Milano

Oppressive, persistent and rude ...!
They send offers that perhaps include only them and if you ask to explain themselves by giving an example with what you are already paying, they tell you that they cannot do it ... let me explain better, if I go from one telephone operator to another I do it because objectively I understand , making a normal comparison with the rates, which one is cheaper than the other ... but if he calls you a2a and says: you are our customer and we make you an advantageous offer, fixed rate for 2 years ... yes, oh well, but who tells me that it is an advantageous offer ??? If the price of gas decreases, I always pay the same amount, not convenient, and I get lost !!! Then there is the infallible rule that says: "nobody gives you anything ... especially multinationals !!!"
Imagine if they want to save me at their expense ... !!! But do me the pleasure!

The website is improving, the staff seems more polite and helpful

Bad customer service. Current absent in all the way from this morning to 7.15 and tell me that it is not true and the disservice is only from 14.50 ... then hang up the phone in your face !!!!! How disgusting

It is a serious company with a particular focus on the customer

Also noteworthy is a space also in via REMBRANT! Extremely helpful girls, for any info, easy to find next to mobiles and newsstands. In a second they solved everything, something I couldn't do by phone ... thank you very much!

Company in continuous evolution and proud to be part of it

A2a are two weeks that we are in the dark in via Sant'Alessandro Sauli 14 at number 28 eight street lights work only two, in the morning we find broken car mirror dog poop that people leave because it is pitch dark, I called three times, we provide immediately the team is already in the area, many beautiful bales are a2a customer for a lifetime my son and my daughter and we have not been flattered by the competition, now three light gas contracts we salute you because there is nothing worse than being taken for the bottoms, it's been another three weeks we are in 2019 but on eight street lamps they work only two that is total darkness thanks to a2a.

Serious company made up of very competent people. To be had as a supplier.

Great service at fast counters
With competent and friendly staff ..

Historical site before AEM and now after the merger with ASM of Brescia it is the headquarters of a2a

Old Milanese user since a2a was AEM name. I decided to change the manager given the insistent, pressing and harassing advertising campaign I am undergoing.

A2A SPA NIGHT ENTRANCE WITH CELEBRATIONS 110 ANNIVERSARY 2018

Landmark and historic building of the Milanese gas and light company. The image is inside the office and accessible to the public

Good industrial plan, it lacks grit in large-scale acquisitions but has shown great ability to grasp value in medium-sized operations. Findings: Buy

Once you could pay the bulletins here without paying the tax.

5-star public road failure warning service in Milan ... you fill out the online form an email will arrive as soon as you enter the request and another as soon as they have carried out the work that normally takes a few days ... congratulations