1800Fix.com Review

Uncooperative , "ghetto" , unorganized and irresponsible with broken business practice. These are all the things I encountered during my first time getting a repair here. I came in to repair a broken screen with a new screen that I have personally bought to cut down on the average repair cost, I asked them to repair the screen that was cracked, after the repair I turn on the phone only to find out that the back rear camera was broken and it was not broken prior to when I had sent it in for repair. But what the business refused to explain to me and even on the receipt is what are the consequence's if the repair people we're responsible for any form of damage before returning the goods that they have repaired are ? Beyond the smiles and kindness that I had received from the repairman named Abel from the front desk of the 1-800fixit is lurking a very sleazy business practice. When I had decided to contact the main head of the business who s also Abel, his assistant answered the phone and reply to me by saying that they are not responsible for damages that they had caused to electronics that they repaired because I bought parts for the repair. They literally blamed me for the damaged simply because I have bought my own parts, they offered no form of refund or any type of refurbishment and said that they would come back to try to see what they can do and I never got a call back . I m now left with an empty wallet and resumed broken phone that I must repair on my own.
BEWARE! fellow Bronx residents and avoid this place like a burning house.

Very fast, convenient and the price worth it. Dont waste your time at the apple store. Steve does a great job. He fixed the screen of my iphone 7 in no time. I will go again if my screen cracks.

Although my laptop was fixed when the part finally arrived today, Sept. 9th, it took almost 2 months for it to come. Originally, the piece was backorderd, quite understandable. The next time I called, they couldn't find the laptop it was associated it, when there was a notation that the client has the laptop. Was told they might have used it on another laptop. When I stated I hope not because I paid in full, it then turned into the part never arrived and they had to reorder it.

Horrible horrible they ripping people off for their money at this time that we r in and God sees and hears everything

Over the years they have fixed every laptop of mine at fair prices. They give free diagnostics for my laptops as well. Even during covid they have great customer service.

Great experience, friendly staff and Covid19 oriented. I recommend to all!

Great experience, had a ipad to fix was fixed in less than 30 minutes. Not pricey at all

What I like about this place is that they're punctual and honest if they're not able the fix something they'll tell you and the location is convient too. So far I haven't had no problems with them for as long as I been going thanks.

They fixed my phone for a reasonable price highly recommended!!!