RiRi Amethyst

Review of 1800Fix.com

Uncooperative , "ghetto" , unorganized and irrespo...

Uncooperative , "ghetto" , unorganized and irresponsible with broken business practice. These are all the things I encountered during my first time getting a repair here. I came in to repair a broken screen with a new screen that I have personally bought to cut down on the average repair cost, I asked them to repair the screen that was cracked, after the repair I turn on the phone only to find out that the back rear camera was broken and it was not broken prior to when I had sent it in for repair. But what the business refused to explain to me and even on the receipt is what are the consequence's if the repair people we're responsible for any form of damage before returning the goods that they have repaired are ? Beyond the smiles and kindness that I had received from the repairman named Abel from the front desk of the 1-800fixit is lurking a very sleazy business practice. When I had decided to contact the main head of the business who s also Abel, his assistant answered the phone and reply to me by saying that they are not responsible for damages that they had caused to electronics that they repaired because I bought parts for the repair. They literally blamed me for the damaged simply because I have bought my own parts, they offered no form of refund or any type of refurbishment and said that they would come back to try to see what they can do and I never got a call back . I m now left with an empty wallet and resumed broken phone that I must repair on my own.
BEWARE! fellow Bronx residents and avoid this place like a burning house.