AVT

Review of London Darbar

We had recently been to London Darbar with friends...

We had recently been to London Darbar with friends. We were 4 of us & we had called up before to enquire whether a table booking was required on the day or not. We were advised that the restaurant was not busy and we could walk in. We waited at the reception for a minute or two when we reached the restaurant. A waitress came upto us and asked if we had made a booking and we said 'No'. She then took us to a table where we sat down and were given the menus. After a while Mr. Mahendar (a waiter / manager at the restaurant) walked upto us and again asked us if we had made a booking for a table and we again told him 'No'. He was quick to respond in an extremely rude manner, "You are supposed to wait at the reception for me & not walk to the table". We were so taken aback that we told him that we did wait at the reception and we had confirmed to the lady that we did not have a booking and we were then shown this table. He then told us that his staff (the waitress) had lied to him. We got up from the table & told him that whatever had been the reason that was not the way to speak to a customer and that we didnt want to dine there anymore as he had spoilt the occassion by insulting us infront of our own guests and other guests at the restaurant. He was so unprofessional that he told us right back that he was not responsible for the issue & that we should stay back (as though it was an order from him directed towards us). We just walked out of the restaurant and would never go back there as it would always remind us of this incident.