Therese Anderson

Review of Spring Creek Health Care Cente...

This was an overall horrible experience. I was sen...

This was an overall horrible experience. I was sent from hospital for alleged rehabilitation. Staff is overworked and untrained and unavailable. Management fails to address issues. I was fed processed food despite dietary restrictions. Vital signs were not taken daily and medications were inaccurate and not given correctly which significantly impeded my progress. Wound care was given by improperly trained staff and I changed my own dressings much of the time. Pt and Ot staff were rude and refused to accommodate a schedule. After two weeks I demanded to be transferred or released to home care. They discharged me to home and refused to provide transportation. Staff encourages smoking by residents. After several weeks at home, my condition with proper home health care has dramatically improved. I would not recommend placement of any patient at this facility for any reason. Their poor reputation is well known in the local medical community, including their own staff to whom I complained daily. I was desperate to get out of hospital after over four weeks and unfortunately should have done better homework regarding their bad reputation. Terrible and traumatic experience during a very difficult time for me. Fortunately, I can and will demand adequate care. Facility should be investigated by State of Colorado.