Sidhartha Banra

Review of JETSPOT Networks

Here's an honest review from a 1 year old customer...

Here's an honest review from a 1 year old customer of Jetspot.
I got an connection on october 2019 and i was pretty much satisfied with the speed,ping and negligible packet losses. But with time passing by like 2-3 months, after that jetspot's quality reduced day by day. No doubt they give the speed what they speak about like if you take 50 mbps plan it gives you 49 mpbs or at times 50 mbps. But the problem is the ping and packet loss that this connection has. This clearly shows how unstable this connection is since they have constant 10-15% packet loss at most of the time and a relatively high ping than the mobile internet also. And sometimes atleast 10 times per month their internet will get disconnected and if you enquire them about this, they wont answer you. Rather they will simply reply you that the problem is fixed after they actually fix it by their own. They also incresed the price of the plans by 10% from june 2020 till date which i feel should have decreased instead coz the plans are already pricy if you compare with common isps across India. Before 1-2 years jetspot was actually giving proper internet and service as well. Now they only call you to recharge your existing plan before expiry to continue services. If you call any of their customer numbers, they all remain switched off most of the time.

Another note: In the year 2019 Jio fiber got launched and just on the next day jetspot changed its plans to cope up competition with jio fiber. Yes, the plans were definitely competitive. But as of now September 2020, Jio Fiber changed all of its broadband plans and they are comparitively very much cheaper than jetspot's every plans. I thought jetspot might change their plans as well since it is a direct tough competition against jetspot so i waited a few days. But nothing has changed and hence I changed my connection to jio fiber which is almost 20 times better than what jetspot offer to me. Be it Internet quality, Be it stability, packet loss, ping everything is too much better than Jetspot's services. Here's a Comparison of the plans of both ISPs:-

Jetspot:-
Rs.770 25mbps 500GB
Rs.1100 50mbps 750GB
Rs.1650 75mbps 1500GB
Rs. 2750 100mbps 2500GB

JioFiber:-
Rs. 399 30mbps 3500GB (virtually unlimited)
Rs. 699 100mbps 3500GB
Rs. 999 150mbps 3500GB with 11 OTT like amazon prime and all
Rs. 1499 300mbps 3500GB with 12 OTT including Netflix.
And some other plans which i suppose normal people won't consider to look upon

If you compare both the plans then the Rs.699 plan of jio fiber is already better than the Rs.2750 plan of Jetspot. So this directly shows that Jetspot is totally trash and very expensive for its low quality internet connection. Jio fiber gives free subscription to some popular OTTs and you can watch live tv as well which is available in monthly recharge. You don't need to recharge for 1 year to get OTTs. Just recharge monthly and you get them. Jetspot might say their service is better than Jio Fiber that's why their's cost is higher. But think logically, their numbers dont ring, they don't listen to your problems they blame your router and stuff and they are quite unprofessional. So i don't think paying 5 times more than jio fiber's plans is worth it for taking Jetspot.

My suggestion:
Disconnect Jetspot And Take A JioFiber Connection. You Will Be Surely Satisfied with the service they provide and yes, Jiofiber is much cheaper than Jetspot.

For the jetspot employees:
My jetspot ID is JSF1432