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Lea H

3 years ago

Very, very unprofessional. I called the phone numb...

Very, very unprofessional. I called the phone number provided to ask a general question about my husband's account. The individual on the phone just stopped responding and left me on the phone without saying a word. I can hear soft noises in the background, so she has not hung up. It's now been 11 minutes. It appears she's waiting for me to hang up.

Update: My husband is now on the phone with us. The owner of the account, and she's still silent.

Update: 48 minutes of silence

Update: They finally hung up after 1 hr 17 minutes of silence. I'm blown away

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