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Well, I've depended on Curtis for many years now. ...

Well, I've depended on Curtis for many years now. I first called them for problems with my water heater. It had already been repaired once or twice by another company and the same issue kept recurring. When I called Curtis, they came out, explained what the problem was and why it was happening, and laid out my options for me. I chose to replace the water heater, and it seemed expensive--especially compared to picking one up at Lowe's. But I had the feeling that's what the builder had done: installed the cheapest unit he could and walk away--not his problem anymore. And you know what? There has never been a problem again from that water heater Curtis put in. The saying goes that you get what you pay for--but I would amend that: you never get what you DON'T pay for. Although Curtis isn't cheap, their work is top-notch.

Of course, there have been problems with other systems in the house--the propane furnace, the AC, and so on. If you live in a house for more than five years, you are going to have maintenance headaches. You are going to need a "go-to" company for those problems, and I would not only recommend Curtis as that company, but I would go further and recommend doing their maintenance agreement. For a small monthly expense, you save yourself the hassle of being nickeled and dimed for diagnosis fees and service calls--and there's a nice discount on all their work, too.

All of my interactions with Curtis have been terrific--especially with the guys who come to the house and do the work. They have never seemed to mind when I have pestered them with questions (and believe me, I ask questions)! I feel like I am in very good hands with Curtis.

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