This is the worst service i have ever encountered....

This is the worst service i have ever encountered. They "UPGRADED" the service after an outage on christmas weekend. They did a temporary hack job: their service went down and never got it back to how it use to be. They disabled my internet sharing, it is a problem with their network engineering and/or dont want to spend the money on getting us all public IPs how it should be... a bit technical i know.

I opened a ticket and complained many times and futile results.

Secondly, they throttle you way too much compared to todays high speed internet standards. In acapella (pasadena, ca) they have a 1mb throttle i wonder how much money they are saving now after the upgrade... they limited our connection and the price for internet circuits have significantly dropped for providers yet they keep us throttled to bring their profits margin up while we get the shaft. if your building has this internet access... RUN.!