Javier Vazquez Caputo

Review of Four Seasons Resort Bahamas

A far cry from what you would expect from a Four S...

A far cry from what you would expect from a Four Seasons' experience. The place could definitely use a major remodeling (battered furniture, window frames and wooden blinds, bathrooms showing their age) and could certainly up its game on pest control (our room had ants everywhere).

The worst part of the experience is the service, though. Unless you tip generously every single person (and I mean this literally - your butler, the folks handling chairs and towels at each pool, the people handling beach equipment and towels, the housekeeping staff that makes up your room, the one that does the turndown service, the one providing bathroom supplies, the coffee service folks, etc) after every single interaction you have with them (again, I mean this literally), expect to be mistreated in every possible way - from being completely ignored at best to receiving rude replies to your requests most times.

I usually tip (and I like to think I do so generously) at the end of my stay, based on the level of service I receive. Until I realized what was going on, I suffered through my room not being made by 4pm, staff not providing any towels at the beach, snorkeling equipment being all gone by 8:30am (?!) and a long list of etc...

Bottom line, if you think you ll be getting Four Seasons quality service at a paradisiac setting, think again... you ll get the latter, but definitely not the former.