Ryan Billings

Review of BMW of Murray

I just moved from the San Francisco Bay Area and t...

I just moved from the San Francisco Bay Area and thought it was time to trade in my 2011 328i. After having a great experience in San Francisco - I didn't think it could get any better. I was wrong - Steve Hampshire met and exceeded every expectation I had.

Not only was I greeted immediately at every visit - I felt at home coming into the dealership. I never felt like it was a transaction and only felt like it was a relationship that they cared about. Every email (my preferred method of communication) was responded to quickly and every question answered.

I went in not really knowing exactly what I wanted and Steve was not only patient with me he let me drive the whole experience. There was never a single ounce of pressure and I walked away more satisfied than I thought possible.

I will never go away from having a BMW and Steve has made it so that I know exactly where I will go to get those amazing vehicles in the future.

I honestly can't say enough about how amazing Steve Hampshire is. He not only explained everything about my new X1 - he even taught me things about the iDrive system I wish I had known in my 328i.

I also need to give a big shout out to Andrea who started a live chat with me on the website and made sure that my concerns were taken care of and got Steve in touch with me.

BMW of Murray is the only place to buy a BMW and get not just an amazing BMW experience - but a phenomenal relationship to go along with it.