Quei4150

Review of The Medical City

My Dad died in this hospital. He underwent hemodia...

My Dad died in this hospital. He underwent hemodialysis in this place and the nurses were very uncaring, the doctors doing the rounds were only there for show, when asked how my Dad was doing, they would just repeat what we already knew, they could not even provide details on his current state. My Dad even developed an infection during the dialysis, the nurses assigned in the dialysis unit were poorly trained, I don't think they were qualified at all. There was no sign of caring, no compassion, not for the patient or for our family. The staff processing the bills even committed errors, I had to check the bills repeatedly, recalculate them and show the staff where their calculations went wrong. It was such an frustrating experience. If you're looking for a hemodialysis centre where your loved one would be cared for, go and look somewhere else. This place is not about helping or caring for patients. The medical staff knows nothing about the hospital's core values.