My family and I stayed here in July 2013. They add...

My family and I stayed here in July 2013. They added charges to my credit card when we returned home. These charges were for taxis to and from parks which I paid for in cash to reception staff. I was issued with 2 receipts, 1 which the driver took on the journey to the park and 1 which the driver took on the return journey. I emailed the hotel approx. 6 times and was ignored. I rang and was told someone would ring me back - no-one rang. I got my solicitor to write 2 letters which they also ignored. If you must stay at this hotel DO NOT GIVE THEM YOUR CREDIT CARD DETAILS, DON'T PAY RECEPTION STAFF ANY CASH AND IF YOU DO GET 3 RECEIPTS. BASICALLY THIS HOTEL STOLE FROM ME!!!!