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Chris Chuong

3 years ago

Building with Arthur Rutenberg has been the most h...

Building with Arthur Rutenberg has been the most horrendous experience. Buyer Beware! I closed on my house with them in March 2017 (Tampa Bay, FL). You will not get what they promise you and they will continually throw the "contract" in your face. Corporate has no control over their franchises so don't try to ask them to rectify anything which is blatantly wrong. For example, my wife and I asked for the same elevation seen in one of their models and in their publications. The final elevation is anything but. They are out for the bottom line: profit and could care less about the quality of their product. According to them, there is an industry standard to the gaps between their base boards and wood flooring. In other words, it is OK to have gaps everywhere because they say so. If you're building in Tampa Bay - choose someone else. The quality control leaves everything to be desired.

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