Terrible service. Purchase stuff from eBay goodguy...

Terrible service. Purchase stuff from eBay goodguy with 20% discount and pick up from this store. The stuff refuse our pick up. Very bad service. Waste my time. Call back ask what is the reason she s refuse our pick up. she s talk so quick and I don t have chance to said anything. She told me it is your responsibility to do this. it is your fault. you don t check your email. Finally I talk to Tim (store manager) and he s good at customer service. But I have to go back again to pick it up.