Very unprofessional, un organized, never have any ...

Very unprofessional, un organized, never have any staff available to work. Always owed hours, son missing a lot of school because of them, D.O.N. not awear of the acuity level of his total care. Medication sheets never seem to be updated. Over all they don't seem to care in how bad they run the place, quite frankly don't know how or why they are still in business. 1 start is actually 1 to many for them as a business. Always rude over the phone all except for Chona, they have this bully mentality of dealing with their families, we are not there by choice, and they are suppose to be here to help ease some stress instead they add more stress to our already very stressful lifestyle.