The work performed was as OK. They used a machine ...

The work performed was as OK. They used a machine to lift the lid which carved out the lawn, however I had scheduled the field to be replaced (with a different company) so that isn't my complaint. They advertised doing the work for $150.00 for our sized tank, which I suspected was a little inexpensive but they were the only company that could do the work the following morning. (Scheduled between 8:00 am to 12:00) In order to speed up the process, I had removed the dirt covering the the tank lid so it was ready to be removed. The reason being that I was running a very tight schedule and arrangements were made to leave after the work was finished. Unfortunately they arrived 2 hrs later than the scheduled window, which required me to hire a person to stay at the house and take care of the payment when they were done. The real issue, however, was when they called and told me that because the tank was full, it would cost more that what was advertised. I would expect most, if not all, persons calling a septic company to pump out their tank would have a tank that was "FULL"! I also question exactly what they expected to find. Unfortunately they were not finished adding charges. Because there was sludge in the tank along with undissolved solids, more money was added. The final bill was $375.00. Ironically, that is close to the normal going rate for this area. As an FYI, I had the tank emptied two months prior by a different company (I was there and saw exactly what they did) and we were out of town for most of that time after that, so I can't imagine where the "EXCESS" sludge came from. Bottom line is they use bait-and-hook pricing on the internet to get business. Had they originally told me it would cost $375.00 I would have been OK. It was the BS about having a full septic tank with sludge and undissolved solids*, and charging more for what would be commonly found in any septic tank, that irritated me. This was the first and last time I will ever use this company.
*The "undissolved solids" were what you would expect to find in a Septic. There were NO, non-septic approved, materials.