These guys are very unprofessional ..I am moving o...

These guys are very unprofessional ..I am moving out of the country, so I went to transfer my lease, took the buyer with me... their finance manager came out and told us that he hasn't heard of anything like a lease transfer.. "we don't do it and neither does lexus".. only option you have is to go to a credit union, get a loan and buy the car..
A sales guy accompaning him suggested that I sell the car to the dealership and he will help the buyer get a cheaper loan.
How can somebody, so bluntly give wrong advise to the customer and not only on their behalf but also on Lexus's behalf..
I didn't have a great experience when I was getting the car from either.. very unfriendly people.