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Downeast Shipping

3 years ago

EDIT: Greatwide rectified this situation. Thank y...

EDIT: Greatwide rectified this situation. Thank you Reggie from Greatwide I appreciate you taking care of this.

Greatwide is refusing to pay out a TONU because "the customer hasn't paid us yet". Whose responsibility is it to compensate an owner-operator for not being able to get loaded at a shipper? The shippers responsibility? The broker? Neither parties are taking responsibility in this situation which leaves the driver of the truck eating 100% of everybody's inefficiencies. The burden of the inefficiencies of this industry are laid at the feet of the person holding the steering wheel. The driver is doing the work that is getting us all (broker/carrier) paid. But somehow when there's a mistake on the end of the customer or broker, the owner-operator is who pays the cost.

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